Windows 10: I have a PC that was used by an ex-employee. I don't have her PIN and the PIN reset only...

I have emailed her to pass the requested coded on but haven't heard back from her and probably won't. Problem then is cannot get past the enter PIN screen. Have tried to reset PC from Troubleshooting page but it always returns to this annoying PIN required screen. Have even tried re-installling windows from a USB, but it then says undoing changes and it goes to the PIN required login screen. It seems a crime that you can be locked out of your own property and Microsoft are the only ones with a key! How do I clean this PC so I can use it again please?

:)

 

Can't pin certain desktop shortcuts to taskbar

Hello Don,

Apps and programs can be pinned to the taskbar, but not files. Instead, files (ex: .xls) can be pinned inside the jump list of it's pinned default program (ex: Excel).

Jump Lists - Pin or Unpin Items - Windows 7 Help Forums

Hope this helps,
Shawn

 

Cannot pin some shortcuts to taskbar


Don`t use your desktop to pin icons to the taskbar, use your start menu list.

 

Forgotten PIN and expired password

Hi Dyari,

Thanks for your answer.

I tried steps of both links:

• #1: reset PIN code
  
  • I see no link "reset your PIN"on login page --> I can't reset it
    
• #2: change or reset windows password
  
  • My Windows account is not displayed at all on login page.
    
  • I am using a local account
    

If you have any other suggestion, I would be more than happy to try.

Regards,

Guillaume