Windows 10: I have a PC that was used by an ex-employee. I don't have her PIN and the PIN reset only...

Discus and support I have a PC that was used by an ex-employee. I don't have her PIN and the PIN reset only... in Windows Hello & Lockscreen to solve the problem; I have emailed her to pass the requested coded on but haven't heard back from her and probably won't. Problem then is cannot get past the enter PIN... Discussion in 'Windows Hello & Lockscreen' started by James Finnigan, Nov 8, 2024.

  1. I have a PC that was used by an ex-employee. I don't have her PIN and the PIN reset only...


    I have emailed her to pass the requested coded on but haven't heard back from her and probably won't. Problem then is cannot get past the enter PIN screen. Have tried to reset PC from Troubleshooting page but it always returns to this annoying PIN required screen. Have even tried re-installling windows from a USB, but it then says undoing changes and it goes to the PIN required login screen. It seems a crime that you can be locked out of your own property and Microsoft are the only ones with a key! How do I clean this PC so I can use it again please?

    :)
     
    James Finnigan, Nov 8, 2024
    #1
  2. Brink Win User

    Can't pin certain desktop shortcuts to taskbar

    Hello Don,

    Apps and programs can be pinned to the taskbar, but not files. Instead, files (ex: .xls) can be pinned inside the jump list of it's pinned default program (ex: Excel).

    Jump Lists - Pin or Unpin Items - Windows 7 Help Forums

    Hope this helps, I have a PC that was used by an ex-employee. I don't have her PIN and the PIN reset only... :)
    Shawn
     
    Brink, Nov 8, 2024
    #2
  3. AddRAM Win User
    Cannot pin some shortcuts to taskbar


    Don`t use your desktop to pin icons to the taskbar, use your start menu list.
     
    AddRAM, Nov 8, 2024
    #3
  4. I have a PC that was used by an ex-employee. I don't have her PIN and the PIN reset only...

    Forgotten PIN and expired password

    Hi Dyari,

    Thanks for your answer.

    I tried steps of both links:

    • #1: reset PIN code
      • I see no link "reset your PIN"on login page --> I can't reset it
    • #2: change or reset windows password
      • My Windows account is not displayed at all on login page.
      • I am using a local account
    If you have any other suggestion, I would be more than happy to try.

    Regards,

    Guillaume
     
    Guillaume ., Nov 8, 2024
    #4
Thema:

I have a PC that was used by an ex-employee. I don't have her PIN and the PIN reset only...

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