Windows 10: I have a problem accessing the Windows store (and using the Netflix app). When I type into...

I have a problem with Windows Store. When I type in the search box, random numbers and letters appear. The same thing happened with the Netflix app. I could access Netflix via Firefox.

:)

 

Netflix and Windows 10 .

Hi Nishkaam,

There's a possibility that the firewall or antivirus software on your computer is blocking the access to Netflix, we suggest disabling it first before connecting to Netflix. Follow these steps:

• Close the Netflix app.
• Turn off the firewall and antivirus software on your computer.
• Now, launch the Netflix app.
• Once it's connected to Netflix, turn back on the firewall and antivirus software on your computer.
• You should be able to access Netflix now.

Let us know if you need further help.

Regards.

 

netflix app

Hi Thomas,

This issue may arise due to a corrupted app or an outdated one. To help you resolve your concern, kindly uninstall the program in the Control Panel and then install Netflix in the Windows Store app. Type Windows Store app in the search field under taskbar
and then log in using your Microsoft account.

For more troubleshooting steps we suggest that you contact
Netflix support for better assistance.

 

My pc freezes when watching Netflix

Since you are on Windows 10 (from your system specs), use the Netflix app from Windows store. I use it with the system as listed on my specs and it is good.