Windows 10: I have a question on Blue screen

I have 3 drives, C, D, and E drives. Every now and again I get the BSOD and this last time the error said Bad system config info. I went into repair and was going to do a restore but it said I had errors on D drive, ran a scan and it said it was ok. Tried the restore again and it said the D drive had errors ran scan and said no errors. So I just unchecked D to restore and got my pc to boot.

Question...if my D or E drive is bad would that still cause bootup errors even though their not my main drive? I have ran several scans on those drives and even formatted D drive and no errors come up. Some other error I sometimes get is system service exception. Most of the time these errors pop up when trying to get my PC out of sleep mode. Sometimes the pc doesn't completely go into sleep mode, the monitor shuts off but the pc lights are still on, when it does go into sleep all those lights are off. Then there's times when the pc lights are off but the monitor won't come out of sleep mode.

Has there been issues with the sleep mode? running 1809 version of windows 10.

Thanks

:)

 

Blue Screen problem

Hi,

The issue occurs due to corrupted system file. In order for us to assist you, please answer the questions below:

• Were there any changes prior to the issue?
• What is the exact error messages?
• Can you please provide us the screenshot of the blue screen error?

To isolate the issue, we suggest to check this article:
Troubleshoot blue screen errors. It contains troubleshooting steps pertaining to the issue.

We look forward to your response.

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Error. Blue Screen

Hi,

In addition to the above mentioned solutions by Community members, I would like to add the following:

Before we proceed I would like you to answer the following question:

• 
  What is the make and model of your computer?
  
• 
  Did you make any changes prior to the issue?
  

The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

I suggest you to follow the step below:

Step

I suggest you to refer the article below and check if it helps:

Troubleshoot blue screen errors

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Please get back to us with updated status, we will be happy to assist you.