Windows 10: I have a Surface Pro 3 and WIFI doesn't show up in the Settings menu. Network...

I have a Surface Pro 3 and WIFI doesn't show up in the Settings menu. Network troubleshooter says to connect an Ethernet cable. Can't figure out what has happened

:)

 

Accessing wifi on Surface Pro 3

Hi Mikel,

There are several reasons which may cause the Surface Pro 3 not to connect to the WiFi. In order for us to effectively assist you with your concern, we just have a few questions for you:

• Were there any changes made to your computer prior to the issue?
• Have you tried running the network troubleshooter?
• Have you tried updating the network adapter driver?
• have you tried rolling back the network adapter driver?

Regards.

 

Surface 3 connection to WiFi network

I am attempting to sign into a known wifi network that requires a user name and password (which I have). My name and password work on all my devices BUT the surface 3. Once I input the username and password, the screen boots me to the bottom of the list
and asks for the name and password 3+ times before it tells me I cannot connect to the network. Any thoughts or recommendations on how to get into this network? The Surface 3 works beautifully at my home on my home wifi, which is only password encrypted

Thank you

 

Surface 3 Pro keeps resetting network connection

Hi Kevin,

Your Surface 3 Pro may have previously connected to the hidden network that's why it reconnects to it when in range. If you want, you can set your device to not connect automatically to the network when it's in range. To do that, follow these steps:

1. When your Surface 3 Pro is connected to the hidden network, type in Network and Sharing Center on the Cortana search, and select it from the search results.
2. In the left pane, click Change adapter settings.
3. Double click your Wireless Network Connection.
4. On the Wireless Network Properties, uncheck the Connect automatically when the network is in range, then click
   OK.

If the issue persists, then better yet, delete the network profile from your saved networks list. Here's how:

1. Navigate to Settings > Network & Internet.
2. Select Wi-Fi, then click Manage known networks.
3. Here you will see your saved networks. Select the hidden network's profile, and click
   Forget.

Please update this thread with the result so I'll be able to further assist you if needed.

Regards.