Windows 10: i have a Verbatim USB mouse and it wont work

why wont the mouse work when I plug it into my usb port like everthing else

:)

 

Windows 10 usb keyboard and mouse not working

Hi,

To assist you better, answer the below question.

I would like to know if you are getting any message when you connect the USB Keyboard and Mouse?


I suggest you to connect the USB Keyboard and Mouse to a different USB port and check if it works.


Also, plug your USB Keyboard and Mouse to a different system and check if it works.

I suggest you try below method and check if it helps

Hardware and devices troubleshooter

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your mouse.

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the Hardware and devices troubleshooter.

Hope the above information was helpful. If you need further information assistance, we will be glad to assist you.

 

Safe Mode: USB mouse won't work


CountMike,

Thanks for the look back.

Here's an expanded image, showing Mice and other pointing devices and USB devices (2 separate entries):





As you can see, under USB devices, both the keyboard and the mouse are named (and they're correct). Under Mice and other pointing devices, it just shows HID-compliant...twice.

Here are the two HID-compliant driver screenies, top one first:





And the lower one:





They are showing a Microsoft driver dated 6/21/2006. That may be the issue? The second listing shows a Power Management tab. It works. (I've got the mouse set to wake the computer from sleep.)

Down on the USB devices listing, the specific entry for the Gaming Mouse G502 shows the correct driver, as shown, below:





It's obvious that I'm confused. I know just enough to poke at it, without knowing what it is that I'm poking. *Wink

In Safe Mode, I'd think that the basic windows drivers would work. I'm just trying to get the mouse to work as a pointing and selection device.

Thanks,
Ken

(About to scrounge through some boxes to see if I have a USB-to-PS/2 dongle to try.)

 

mouse is not working right


unfortunately there isn't a lot to a usb mouse. what i would suggest is checking the power management settings on it.

Right-click the start menu and choose device manager
Expand Universal Serial Bus Controllers at the very bottom
Double-click on each HUB you have listed, click Power Management Tab at the top, and UNCHECK "Allow this computer to turn off this device to save power"
You may have HUBs called Generic and Root Hub. Perform the step above on All of them.

If you continue to have the issue, i would imagine your mouse is malfunctioning. Perhaps try another mouse just to be sure. This will help you determine if it is in fact the mouse of computer causing the issue.

Good Luck!!