Windows 10: I have a virus in my pc and he did two new local accounts with password and admin.

I have a virus in my pc and he did two new local accounts with password and admin. Now i don't have admin and these users have password which i don't know. I can't install and can't run as administrator anything.
Please help me!

:)

 

admin password?

You can reset the Admin Password using Windows XP repair; See Here for step by step.

*Toast :toast:

 

Local Account password changed to Online Account Password

Hi,

I suggest you to follow the steps on how to switch from Microsoft account to Local account:

• Click on search in taskbar and type account.
• Click on Accounts.
• Now, under Your account, click on Sign in with Local account instead.
• Enter your Microsoft account password for confirmation and then follow the screen instruction.
• Enter User name credentials for your the Local account and click OK.
• Now, login to Local account.

Hope it helps.

 

Forgotten admin password.

Sorry but "Admin account" might be a description. Is your answer to 1 that you are signed in to the built-in account with the username Administrator or do you just mean that you are signed in to an account that has admin status [an account that you have made at some stage]?

The account to select in the list is the one that you want to reset the password to. If that is the one you are signed in to then you'll get that To change your password press Alt+Ctrl+Delete message instead [and the existing password is needed in order to do any change].

You need to be signed in to a different admin user account in order to reset the existing one's password. By the way, you will lose all your saved internet sign-in credentials by resetting it.
- You could create a new password-protected, admin-level local user account {steps given in a separate post below} then sign in to it so you could then use netplwiz to reset the original one.

Denis