Windows 10: I have an ASUS Notebook. The mousepad stopped working after installing Windows 10.

I have an ASUS Notebook. The mousepad stopped working after installing Windows 10. I have followed previous posts fixes, including downloading new drivers and running the Windows Troublshooter for devices. Please could you advise if a fix has been found for this issue.

:)

 

The mousepad has stopped working on my ASUS laptop after the Windows 10 update.

Hi there

Laptop series: Asus X553M notebook

My problem: Following the Windows 10 update my laptop mousepad has stopped working the moment I log into any of my users. It is completely frozen.

I have plugged in a USB mouse and it's working completely fine but it's not exactly ideal for mobility etc. I would like some help on how I can get it working again.

 

Mousepad stopped working, Asus ZenBook UX305

Hi,

I have an Asus Zenbook (delivered with windows 10, so no updates from earlier windows editions) and the mousepad has stopped working. The touchpad has been removed from my device manager and does not show a cursor or movement on the touchpad. When I plug
in an external mouse this device does show a cursor and appears in the device manager list. I cannot find any touchpad settings as all of them pertain to the mouse. It seems that the touchpad has been removed from the system? Can anyone help?

Thanks!

 

Windows 10 Mousepad Stopped Working, So I Uninstalled Mousepad- Can't download new one

Hi Anna,

Thank you for your interest in Windows 10!

What is the exact model no. of the ASUS laptop?

I understand that the mousepad is not working in your Asus laptop. The issue could be if the drivers are either not updated or get corrupted. So, I would suggest you to update the mousepad drivers and check if it helps you to fix the issue.

The issue could also arise due to outdated drivers that might not be compatible with Windows 10. So, I would suggest you to keep checking your Windows updates not only important one but optional too. If any available try to install them
and see if it helps you to fix the issue.

First, try to install all of the Windows updates available and if issue persists, try to update the mousepad drivers by following the steps provided in the article mentioned below.

How to: Install and Update drivers
in Windows 10

If issue still persists, then install the drivers for Windows 8/8.1 from the
ASUS website in compatibility mode and check if that works.

Make older programs compatible with this version of Windows



[Information applies to Windows 10]

Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.