Windows 10: I have an Epson photo scanner and also an HP all in one printer, scanner, fax.

Discus and support I have an Epson photo scanner and also an HP all in one printer, scanner, fax. in Windows 10 Software and Apps to solve the problem; I have both an Epson V370 photo scanner, and also an HP Envy printer, scanner, fax. I must need to use the Epson photo scanner for transparencies, or... Discussion in 'Windows 10 Software and Apps' started by G.Walters, Nov 14, 2024.

  1. G.Walters Win User

    I have an Epson photo scanner and also an HP all in one printer, scanner, fax.


    I have both an Epson V370 photo scanner, and also an HP Envy printer, scanner, fax. I must need to use the Epson photo scanner for transparencies, or slides to convert to jpgs, yet the HP Envy overrides and driver for the Epson as the software cannot see and do a hand shake to the software. I have restarted the computer any times, and also have downloaded the Epson drivers a couple of times.

    :)
     
    G.Walters, Nov 14, 2024
    #1
  2. Steve C Win User

    Unable to get Win10 to recognize EPSON 4870 Photo Scanner

    I'll walk you though the steps I do to install my Perfection 1200. I have to do this periodically for some reason to reestablish the 'non-standard' Perfection 2400 driver.

    1. Right click on the scanner in Device Manager (as Admin) and select Update Driver. Then select the option to browse my computer for driver software.

    I have an Epson photo scanner and also an HP all in one printer, scanner, fax. [​IMG]

    2. Then select Let me pick from a list of device drivers....

    I have an Epson photo scanner and also an HP all in one printer, scanner, fax. [​IMG]

    3. Select Imaging Devices from the next list.

    I have an Epson photo scanner and also an HP all in one printer, scanner, fax. [​IMG]

    4. Finally, select the correct Epson driver you have installed then click Next. If it isn't listed then something has gone wrong with the driver installation.

    I have an Epson photo scanner and also an HP all in one printer, scanner, fax. [​IMG]

    5. Hopefully, the scanner should now work?
     
    Steve C, Nov 14, 2024
    #2
  3. sygnus21 Win User
    Epson XP-345 printer works but not scanner

    Yeah, I see that's Epson-Ireland.

    Got it - printer is Wi-Fi. With that... As Oscar pointed to your printer drivers you need to install the

    • Driver
    • Epson Scan software
    • Epson Scan updater software
    You might also need to install the "Other Software" in the "Event Manager" software.

    Also, are you sure you're looking at the main PC (the PC where you installed the software for the printer)?

    Have you checked you printer's network settings?

    I'd also suggest you go over the owner's manual for said printer. It can be downloaded via Oscar's link under Manual & Documentation.

    Anyway if things are right you should see both scanner and printer under Device Manager as shown for my Epson XP-960 Wi-Fi printer...


    I have an Epson photo scanner and also an HP all in one printer, scanner, fax. 292595d1597252237t-epson-xp-345-printer-works-but-not-scanner-epson-wi-fi-printer.png

    (There are not "hidden". And the printer is powered off)

    Good luck.
     
    sygnus21, Nov 14, 2024
    #3
  4. xwray Win User

    I have an Epson photo scanner and also an HP all in one printer, scanner, fax.

    Unable to get Win10 to recognize EPSON 4870 Photo Scanner

    Thanks Steve...I performed these steps *exactly* as well as with the 4870 drivers. Nothing is working. I have just about concluded that for whatever reason my Win10 install (from the "free" upgrade version) and the 4870 just aren't compatible. I just now reinstalled Win7 on a spare drive and installed the drivers without incident.
    I didn't really want to switch to Win10 anyhow what with all of it's privacy concerns and only did so because of the ongoing windows update issues with Win7. When it unilaterally decided to rename one of my folders screwing up my photo links I nearly removed it then and there. There's a lot more about Win10 I do not like and I'm probably going to toss it and go back to 7 permanently.
     
    xwray, Nov 14, 2024
    #4
Thema:

I have an Epson photo scanner and also an HP all in one printer, scanner, fax.

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