Windows 10: I have been compromised by a fake Chrome Security update

Hi everyone,

I was able to confirm this is a fake Chrome Security Update prompt I unfortunately clicked on due to being in the rush. Right after Chrome became unstable and kept crashing.

See the prompt





Can someone identify what type of malware/virus was installed on my system?
Will this virus only affect Chrome files or can it spread to windows system files and compromise the whole system

If I know what type of virus is exactly is I can look at the right location.

Actions I have taken:

- Deleted Chrome (chrome was installed across 2 sessions, I'm wondering if it can affect my 2nd session)
- Ran a malwarebyte scan which returned 2 potential threat which I quarantined. See below results of the scan:

Malwarebyteswww.malwarebytes.com-Log Details-Scan Date: 7/13/20Scan Time: 11:31 AMThreats Detected: 2Threats Quarantined: 2Time Elapsed: 1 min, 35 secFile: 2PUP.Optional.BundleInstaller, C:\USERS\XXXX\DOWNLOADS\UTORRENT.EXE, Quarantined, 512, 790622, 1.0.26745, , ame, Adware.FusionCore, C:\USERS\XXXX\DOWNLOADS\FILEZILLA_3.46.0_WIN64_SPONSORED-SETUP.EXE, Quarantined, 7413, 767959, 1.0.26745, , ame, Any thoughts?

- - - Updated - - -

Furthermore I have just launched CCcleaner custom clean.
Went under the tab Application and ticked all the boxes pertaining to Chrome (internet cache, history, cookies, dl history, sessions, saved forms, saved passwords and compact database.

It found and deleted a bunch of data under C:\Users\ME\AppData\Local\Google\Chrome\User Data\GPU cache

Anything else I should delete?

:)

 

I received a pop-up security message that my computer's security had been compromised.

On new (for me) reconditioned ACER certified laptop I received last week, I received a pop-up message that my computer's

security had been compromised. I paid "365VSERVE" $99 to clean my computer. Was 365VSERVE the originator of the scam or did they fraudulently benefit from the scam? I sent a formal request to the Microsoft security team with this question but have not
received any communication about my concerns.

 

"Fake" adblockers affect 20m+ chrome users

This is the importance of doing some research and not installing the first thing you see at the top of the list. I am sure this also goes for other browsers as well. Either way, education is always key. Read the article below.

Over 20,000,000 of Chrome Users are Victims of Fake Ad Blockers

 

Chrome glitch

Hello Ralph,

Thank you for posting your query on Microsoft Community.

As per the issue description on one of the three users Chrome is not working.
I would appreciate if you can provide us the following information to help us understand the issue better.

• The account on which you are facing issue with Chrome, does it have the administrator permission?
• Have you check with other browser? Was the result same?
• Is the issue specific to only one application or facing issue with other application too?

First, I would suggest you to use Internet Explorer and see if it brings any difference.
Here are the steps through which you can use Internet Explorer.

• 
  Press the Windows key.
  
• 
  Type Internet Explorer in the search box.
  
• 
  Right click on Internet Explorer
  (Desktop app).
  
• 
  Select Pint to task bar.
  
• 
  Try to use Internet Explorer from there and see if it brings any difference.
  

If you still want to use Chrome then I would suggest you to open the application Chrome in administrator mode and see if it brings any difference. Here are the steps through which you can open Chrome in Administrator mode.

• Press the Windows key or click on Start icon.
• Type Google Chrome.
• Right click on Google Chrome and select the option to Run As Administrator.
• If everything works fine by running chrome in administrator mode then you may pin it to the task bar.

Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.

Regards,