Windows 10: I have been hacked . Computer does not work

Discus and support I have been hacked . Computer does not work in Windows 10 Installation and Upgrade to solve the problem; I received a phone call that my Windows 10 had expired from someone I thought was a legitimate Microsoft person. They said they could fix it because I... Discussion in 'Windows 10 Installation and Upgrade' started by MimiPoppe, Sep 5, 2018.

  1. MIMIPOPPE
    MimiPoppe Win User

    I have been hacked . Computer does not work


    I received a phone call that my Windows 10 had expired from someone I thought was a legitimate Microsoft person. They said they could fix it because I had been hacked & had a virus. So I did what they said & bought google play cards & scanned to them. Then they said those cards were wrong & wanted different ones - but that I did not do and now nothing works. PLEASE HELP.

    :)
     
    MimiPoppe, Sep 5, 2018
    #1
  2. BOATVAN
    Boatvan Win User

    Did our Epson printer get hacked?

    Another question, is this on a home network or a work network? The steps @eidairaman1 listed are always a good first step. If this is on a work network you manage, I'd be much more concerned than the home one. It is possible someone is screwing with you, but malware could also be the culprit.
     
    Boatvan, Sep 5, 2018
    #2
  3. LARONGE
    Laronge Win User
    Hacked computer

    My computer was hacked and I lost my admin rights. I tried doing a recovery, but that failed. Incomplete. Can't get to lock screen anymore

    Any suggestions?
     
    Laronge, Sep 5, 2018
    #3
  4. AMERICANPHARAOH
    AmericanPharaoh Win User

    I have been hacked . Computer does not work

    Windows 10 infinite restart black screen


    The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

    Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

    John
     
    AmericanPharaoh, Sep 5, 2018
    #4
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I have been hacked . Computer does not work

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