Windows 10: I have been seeing this black bars around my screen recordings and don't know how to get...

Please help me it is really effecting me and I really need some help!

:)

 

Recordings from Game Bar show black screen

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that the recordings using the Game Bar shows black screen. However, it would be great if you can reply with the details requested below:

• Were you able to install the drivers?
  
• Were you able to use the recording feature earlier?
  
• Which build version of Windows 10 are you using currently? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

If you have updated the graphics driver, I would suggest you to try rolling back the drivers and see if that helps:

1. Press the Windows Logo key + X key, and select
   Device manager.
   
2. In Device manager, expand Display adapters.
   
3. Right click on AMD driver and select
   Properties.
   
4. Navigate to the Driver tab and click on Roll Back Driver.
   
5. Restart the computer.
   

You may also want to check whether the Xbox Game Monitoring service is running or not. Refer the steps mentioned below:

1. Press Windows Logo key + R, to open
   Run dialog box.
   
2. Type services.msc and click on
   OK.
   
3. Scroll down and look for Xbox Game Monitoring, and see if the service is running.
   
4. If the service is not running, right click on the service and select
   Start.
   

For additional information, see
Troubleshoot Xbox Game Bar on Windows 10.



Let us know the results, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Record and Take Screenshots with Game Bar in Windows 10


Crazzzzzyyyy quick question but can this be used for things other then apps and games. Such as a way to record a program or a browser for helping make tutorials. The way I understand "Snipping Tool" can take screen shots as well as custom cutouts of the screen your on. And the "Steps Recorder" records the steps taken and can also apply notes to the steps. But can the Game Bar record things like a tutorial steps. Like by recording your screen as a video rather then just steps. Like I said above Crazy Question.

 

Black screen after Windows update.

Hi Crystel,

Thank you for writing to Microsoft Community Forums.

• Were you able to get to the desktop screen after you restarted the system?
  
• When the screen was blank, were you able to see the cursor on the screen?
  
• Did you get any error code or error message?
  

Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

Troubleshoot black screen or blank screen errors

We look forward for your reply.

Thanks,

Peer Samie

Microsoft Community-Moderator