Windows 10: i have bose wireless headset unable to connect my laptop having windows 10

i have bose wireless headset unable to connect my laptop having windows 10

:)

 

Unable To Connect Boase Headphones To ASUS Laptop.

Hi Chris,



Thank you for writing to Microsoft Community Forums.



In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. What is the model number of the Bose headphone?
   
2. How are you trying to connect the headphones to the laptop?
   
3. What is the model number of your ASUS laptop?
   
4. Are you using a wired or a wireless Bose headphone?
   

I suggest you to follow the steps mentioned in Connecting To A Computer
and try connecting your headphones to the laptop.



If you are still facing issues connecting the headphones to the laptop, I suggest you to elaborate on the issue, so that we can understand the concern and reply to us to help you further.

 

Getting sound from Bose AE2 Soundlink headset

OK, having the same problem - BUT GOT IT FIXED. The steps below should only have to be executed once, but you may have to do them again if you update the bluetooth driver (not really sure of this) Here's how I did it:

• Correct "Services" settings
  • Image of services
    
    
  • In search-bar/Cortana, enter "services"
  • Find "Bluetooth Handsfree Service" (Status was blank/off) - select/highlight this line
  • Double-click that line to open settings for "Bluetooth Handsfree Service"
  • Change "Start-up Type" to "Automatic" (service will start auto AT NEXT REBOOT)
  • In top-left pane of "Services", click "Start" to get the services started
• Pair Bose with Laptop (bluetooth)
  • The status sequence may say "Paired, Connected, Paired" - this is what it did to me and I got it working using these steps, so not sure if "Connected" is the final state in all situations - mine says "Connected" in the bluetooth "show devices" when the
    headset is on, and "Paired" when the headset is turned off
    
• Setup Bose in Devices and Printers
  

• 
  
• In search-bar/Cortana, enter "devices and printers"
• Open Devices/Printers control panel
• Find/select Bose headset
• Image -
  
  
• Double-click Bose headset to open settings
• Image -
  
  
• Locate "Music and Audio" section - click "Connect" (sound should now come in your headset)
• Close dialogs
  
• Verify Bose installed as a Playback Device
  • Right-click System-Tray/Speaker icon
  • Select Playback Devices
  • Image -
    
    
  • You should see Headset enabled and selected.
  • Turn off headset
  • You should see Headset dim and not selected
  • Turn on headset
  • You should once again see Headset enabled and selected.

If the above steps do not get your headset connected and working, verify you have the latest bluetooth drivers from your computer's manufacturer website (call their service/support desk to get them if need be). Once you have installed those, try the above
steps again.

 

Bose SoundSport Wireless Problems

Hi,

To resolve the issue with Bose Headphones on Windows 10, you may follow the steps below:

• Remove headphones from Device Manager

1. Press Windows Key + X and choose Device Manager from the list.

2. Locate your headphones in Device Manager, right click them and choose Uninstall.

Bose headphones from Device Manager should now appear as headphones in the Bluetooth devices list. Try pairing your PC with Bose headphones, but if the pairing doesn’t work you’ll need to delete the headphones’ memory by following the steps below:

1. On your Bose headphones slide the Power button up to the Bluetooth symbol and hold it there for 10 seconds.

2. Now headphones should appear in the Bluetooth devices list, and you’ll be able to connect them to your PC.

Let us know how it goes.