Windows 10: I have corrupted the app "Movies and TV"

Discus and support I have corrupted the app "Movies and TV" in Windows 10 Software and Apps to solve the problem; Hi, I'm Cesare and I type from Bologna (Italy) I have a PC with the Windows 10 Pro Insider Preview - Build 21322.rs_prerelease.210220-1651 version... Discussion in 'Windows 10 Software and Apps' started by 74lobster, Feb 28, 2021.

  1. 74lobster Win User

    I have corrupted the app "Movies and TV"


    Hi, I'm Cesare and I type from Bologna (Italy) I have a PC with the Windows 10 Pro Insider Preview - Build 21322.rs_prerelease.210220-1651 version installed.
    I got a bit confused with the "Movies and TV" app, as I was trying to install the HEVC or H.265 Codec, to see some movies in .mkv format, but something hag gone wrong installing and uninstalling
    various codecs, I messed up everything and now, when I try to open any movie, always using the "Movies and TV" app, I see only a black screen with some little rotating circle blue colored,
    but the screen remains black and no sound is heard.

    Could you give me some help? Do I have to uninstall the "Movies and TV" app and then reinstall it again for resetting all the settings and the various codecs installations I made?
    It's probably something I should do with powershell, but I don't even have a clue where to start ...
    Could you also recommend me one or more codecs that handle the H.625 video format and the DTS sound format?
    I know that there are specifically codecs made for the "Movies and TV" app, but I have no idea what they are and how to install them.
    Help !!!

    Thanks to those who want help me to solve the problem.

    :)
     
    74lobster, Feb 28, 2021
    #1
  2. Yaqub K Win User

    Movies & TV app not working properly.

    Hi,

    I suggest you to un-install and re-install Movies & TV App and check. Follow the steps:

    • Press Windows Key.
    • Type Windows Powershell.
    • Right click on it and select Run as administrator.
    • Type in the following command to un-install Movies & TV App.
    get-appxpackage *Microsoft.ZuneVideo* | remove-appxpackage

    Note: The Movies & TV App can be reinstalled using the Store App or by following the link mentioned below. You will need to exit the Store app if it is already open before reinstalling the app.

    https://www.microsoft.com/en-us/store/apps/movies-tv/9wzdncrfj3p2

    Hope it helps.
     
    Yaqub K, Feb 28, 2021
    #2
  3. Yaqub K Win User
    Windows 10 Movies & TV App: No Sound

    Hi,

    I suggest you to un-install and re-install Movies & TV App and check. Follow the steps:

    • Press Windows Key.
    • Type Windows Powershell.
    • Right click on it and select Run as administrator.
    • Type in the following command to un-install Movies & TV App.
    get-appxpackage *Microsoft.ZuneVideo* | remove-appxpackage

    Note: The Movies & TV App can be reinstalled using the Store App or by following the link mentioned below. You will need to exit the Store app if it is already open before reinstalling the app.

    https://www.microsoft.com/en-us/store/apps/movies-tv/9wzdncrfj3p2

    Hope it helps.
     
    Yaqub K, Feb 28, 2021
    #3
  4. joldk Win User

    I have corrupted the app "Movies and TV"

    Movies & TV app crashes.

    It happens when I try to open Movies & TV app and also when I doubleclick on a movie file. When I doubleclick on a movie file it shows an error message "The app didn't start".

    I have tried to uninstall and reinstall the app (as I did with the Photos app which then worked), but this does not work with the Movies & TV app
     
    joldk, Feb 28, 2021
    #4
Thema:

I have corrupted the app "Movies and TV"

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