Windows 10: I have malware and need serious help getting rid of it

So I saw an ad this morning on a game, went to download it, and when i did i opened it. After i ran a malwarebytes scan it said i needed to restart my pc to get rid of it. I restarted my pc and it kept launching in my bios menu. when i tried to go to my boot menu it said there were no bootable devices so i got a windows installation on a usb and plugged it in. When i tried to install it said that there were no detected drives. Now i am stuck cause i dont know anything about pcs and im panicking. please respond quickly if you have any idea on what to do

:)

 

Does Windows Defender find and get rid of malware and PUPS such as Cleanserp and unTabs?

No, not likely....

See if these removal guides help:

• How To Remove UnTabs Extension From Google Chrome (Removal Guide)
• How To Remove Cleanserp.net Redirect (Virus Removal Guide)

Suggestion to also read:

• Best Practices for Safe Computing - Prevention of Malware Infection
  
• Top 10 Ways PUPs Sneak Onto Your Computer. And How To Avoid Them.

 

Restore specific backup date to get rid of malware

I have malware that has infested my Chrome browser with Yahoo and I cannot get rid of it. I want to restore my system back to August 20, 2018 to see if that will get rid of it. None of the malware software programs has had any effect whatsoever. Help
Me!!

 

Virus and Malware on my computer that I cannot get rid off. Any suggestions on how to get rid ???

Hi Everyone,

I still have the malware on my computer, even though I am using "Hitman Pro 3.7" software to try and get rid of it. Hitman Pro cannot find the malware,

Any further suggestions would be appreciated.

Regards

Andrew

Thanks Malwarebytes sorted my problem. I recommend this program to other people who have malware on their computer.

Thanks for all your help in this matter

Regards Andrew Forde