Windows 10: I have my computer locked by Microsoft Defender or so it says and is asking me to call a...

Discus and support I have my computer locked by Microsoft Defender or so it says and is asking me to call a... in AntiVirus, Firewalls and System Security to solve the problem; I have my computer locked by Microsoft Defender or so it says and is asking me to call a number and not shut down/ Is this valid? Should I call the... Discussion in 'AntiVirus, Firewalls and System Security' started by John R 1409, Aug 9, 2022.

  1. JOHN R 1409
    John R 1409 Win User

    I have my computer locked by Microsoft Defender or so it says and is asking me to call a...


    I have my computer locked by Microsoft Defender or so it says and is asking me to call a number and not shut down/ Is this valid? Should I call the number. I don/t think so but the Audio is driving me crazy.

    :)
     
    John R 1409, Aug 9, 2022
    #1
  2. MYSORIAN
    mysorian Win User

    what does Windows defender say?


    Most probably your computer has a Trojan. You may find which Trojan from the Windows Defender program. However removal of this is complicated.
    http://hodentekhelp.blogspot.com/201...r-offline.html
    My best suggestion is to you is to back up your data to cloud and ask Microsoft store nearby to clean up your computer.
     
    mysorian, Aug 9, 2022
    #2
  3. PEER_SAM
    Peer_Sam Win User
    windows 10 keeps locking up why?

    Hi,



    Thank you for writing to Microsoft Community Forums.



    • Did you notice any changes on the computer prior to experiencing this issue?
    • When you say that the computer keeps locking, does it happen due to inactivity or does it happen while you’re working on the computer?
    • Does the computer go into sleep mode or does it lock the currently logged-in user account?
    • After the computer is locked or after it goes into sleep mode, what happens when you try to sign in to your system or try to wake the system up?


    Please reply with the information requested above for us to have the clear understanding of the issue and suggest the appropriate troubleshooting steps.

    How to ask an effective question



    Regards,

    Peer Samie

    Microsoft Community-Forums
     
    Peer_Sam, Aug 9, 2022
    #3
  4. RAMESH.KUMAR
    Ramesh.Kumar Win User

    I have my computer locked by Microsoft Defender or so it says and is asking me to call a...

    windows defender

    Hello,

    Thank you for posting your query on Microsoft Community.

    The information provided by you is not enough for us to provide you troubleshooting step. So, I would appreciate if you can provide us the following information to narrow down the issue.

    • What issue you are facing with Windows Defender?
    • Are you willing to update Windows Defender?

    I would suggest you to refer the article mentioned below to ask question on the forum. After referring to the article do get back to us with more information related to your issue and we will be happy to assist you.

    Suggestions for asking a question on help forums


    Regards,
     
    Ramesh.Kumar, Aug 9, 2022
    #4
Thema:

I have my computer locked by Microsoft Defender or so it says and is asking me to call a...

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