Windows 10: I Have No Idea How to Describe this Problem but it Happens Everywhere

submitted by /u/YouhaoHuoMao
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:)

 

How to identify which model of Realtek HD Audio I have...

Belarc Advisor will usually tell you more than you need to know. You might also go to Start > Run and enter dxdiag and check out the Sound tab. Finally, you could step through the properties of the device as listed in your Device Manager - right click on My Computer > Properties > Sound, video and game controllers > right click on [your device] > Properties > Driver.

Having said that, it typically is not a good idea to upgrade HW drivers unless your current driver is corrupt, or if the new driver specifically addresses a problem you are having. If you have XP, it might be best to uninstall the current drivers, reboot and let XP reload what it has in its data base, or as suggested, go out to the motherboard maker's site and download the drivers from there.

 

How can I remove this virus remnant?

I was also going to suggest Autoruns.

Check to make sure it isn't attaching itself to explorer. It should be the 3rd thing listed in Autoruns, the listing for the Shell. It should just be Explorer.exe. If it is anything else, that might be your problem.

 

Windows 10 1709 System Restore problems...

That seems to be an attempt at Option 2 in the tutorial, which requires you to
a. Boot to a command prompt (Did you?)
b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

I suggest Option 1 is easier.

If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.