Windows 10: I have no idea how to stop this virus.

Discus and support I have no idea how to stop this virus. in AntiVirus, Firewalls and System Security to solve the problem; So I believe a backdoor got installed on my computer and Windows said it stopped it but I dont think it did. A bunch of files have been created and... Discussion in 'AntiVirus, Firewalls and System Security' started by greggmauser, Apr 30, 2020.

  1. GREGGMAUSER
    greggmauser Win User

    I have no idea how to stop this virus.


    So I believe a backdoor got installed on my computer and Windows said it stopped it but I dont think it did. A bunch of files have been created and TrustedInstaller is admin on all of them. I reset my computer and the files are still being made. I also see programs running on DCOM which arent even interactable, and also ones running off of just random gibberish and netsvc or LocalServer and I cannot stop them. Most of them i have been able to stop like the one that say Remote Connection or stuff like that. Can someone please tell me what I can do to get rid of this or if it isnt possible to get rid of can I get rid of my files. Also can this said user encrypt my recovery disk or is that "untouchable".

    Thank you, Gregg. ( I am on Windows 10 by the way )

    :)
     
    greggmauser, Apr 30, 2020
    #1
  2. DARLEEN PEN
    Darleen Pen Win User

    Clean the Virus

    Hi,

    Virus infection usually happens on a computer when it is exposed to an infected website or removable devices. For us to help you clean the malware on your device, we would need you to answer the following questions:

    • Which build and version of Windows are you using?
    • Did you encounter any error messages related to having a virus infection on your device?
    • What are the troubleshooting steps have you done so far?

    In the meantime, we suggest running any available antivirus software on your PC. It would be very helpful to us if you could also provide the result of the antivirus scan process.

    Looking forward to your response.
     
    Darleen Pen, Apr 30, 2020
    #2
  3. JSSSSSSSSS
    Jsssssssss Win User
    Jsssssssss, Apr 30, 2020
    #3
  4. BRUCE HAGEN
    Bruce Hagen Win User

    I have no idea how to stop this virus.

    Bruce Hagen, Apr 30, 2020
    #4
Thema:

I have no idea how to stop this virus.

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