Windows 10: I have not been able to get my mouse working on my Microsoft Surface 3 - HELP

I have not been able to get my Mouse working on my Microsoft Surface 3 - HELP!!!

:)

 

Arc Bluetooth mouse not working properly with Surface 3

Experienced same issue, disconnecting Arc Mouse then reconnect worked fine, but not mouse interaction.

Below steps worked for me:

• Remove all Bluetooth connected devices, including Surface Type Cover and Surface Pen.
• Disconnected the Surface Type Cover then reconnect. It will reinstall tand connect the device.
• Then Add Bluetooth devices including Surface Pen and last but not least Arc Bluetooth Mouse.

Everything works fine again.

 

Microsoft Surface Mouse

Hi Monica,

Issues with using Microsoft Surface mouse are usually occurring due to software and hardware issues. For us to provide an accurate solution, we would need you to answer the following questions:

• Which build, version and edition of Windows is installed on your computer?
• What changes have you made to your device before this issue occurred?

In the meantime, we suggest that you follow the steps provided in this
link. It serves as a guide on how to troubleshoot problems with your Bluetooth mouse.

We are looking forward to your response.

 

Surface Pro 3 Docked Mouse Issue

Problem - Mouse Keep Going to the Top Right Corner

Specs:

• Surface Pro 3 i7 8GB RAM 256 Storage
• Surface Pro 3 Dock
• External Keyboard
• External Mouse (Logitech G502 Wired Mouse)

What I have tried still no fix -

• Reboot
• Shut Down Power On
• Disconnect Mouse and Reconnect
• Remove Mouse and Re-Add it
• Tried a Different Wired Mouse (Have not tried with a Bluetooth mouse)
• Plugged the Mouse into various USB ports in dock

Anyways I was wondering if anyone had this issue and if they were able to fix it?

Thanks!