Windows 10: I have received a couple of emails asking for money

Discus and support I have received a couple of emails asking for money in AntiVirus, Firewalls and System Security to solve the problem; I have received a couple of emails asking for money in exchange of **** that I haven’t recorded. The emails say that they will send those videos to my... Discussion in 'AntiVirus, Firewalls and System Security' started by AL29, Apr 17, 2020.

  1. AL29
    AL29 Win User

    I have received a couple of emails asking for money


    I have received a couple of emails asking for money in exchange of **** that I haven’t recorded. The emails say that they will send those videos to my contacts. What do I do? Thank you

    :)
     
    AL29, Apr 17, 2020
    #1
  2. CRISTAL REG
    Cristal Reg Win User

    not receiving email

    Hi,

    We would like to ask a few questions to better assist you.

    • What is the model of your phone and which version of Windows is currently installed?
    • Were you able to receive emails from your other accounts?
    • Were you able to send emails?
    • What app are you using to access your emails?
    • Are you getting any error messages?
    • What are the troubleshooting steps that you've done so far?

    Regards.
     
    Cristal Reg, Apr 17, 2020
    #2
  3. EDGAR PAN
    Edgar Pan Win User
    no email on windows 10

    Hi Rick,

    To further isolate the issue, we may need additional information:

    • Any troubleshooting steps you’ve done so far?
    • Have you made any changes in settings after upgrading to Windows 10?
    • Are you receiving any error messages?

    We suggest following the steps provided in the article mentioned below and see if it helps you to resolve the issue.

    Errors sending or receiving email.

    Please get back to us with the status of the issue.

    Regards.
     
    Edgar Pan, Apr 17, 2020
    #3
  4. JANEANE CRU
    Janeane Cru Win User

    I have received a couple of emails asking for money

    Attention required message under email account, cannot send and receive mail from a linked account

    Hi Sharon,

    You might not been able to send or receive an email due to a misconfigured account settings. For us to isolate the issue, we would like to ask the following questions below:

    • Which application or program are you using to access your email?
    • Have you encountered any error message?
    • What troubleshooting steps have you done so far?

    If you are using the Windows 10 Mail app, we suggest that you remove your email account and re-add it.

    We will wait for your response.
     
    Janeane Cru, Apr 17, 2020
    #4
Thema:

I have received a couple of emails asking for money

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