Windows 10: I have some problem with windows update

Discus and support I have some problem with windows update in Windows 10 Installation and Upgrade to solve the problem; There is an update with code KB5037587, and it is disrupting my audio drivers it prevents the DtsApo4Service from turning on, affecting the listening... Discussion in 'Windows 10 Installation and Upgrade' started by Mạnh Hoàng1, Jul 10, 2024.

  1. I have some problem with windows update


    There is an update with code KB5037587, and it is disrupting my audio drivers it prevents the DtsApo4Service from turning on, affecting the listening experience.I tried to stop auto update in Settings and uninstall it in Control Panel, but it will still just go back after a minute or two after I restart my computer.I really need a solution for thisI am using an ASUS laptop, windows 10 22h2

    :)
     
    Mạnh Hoàng1, Jul 10, 2024
    #1
  2. 3Colors Win User

    Windows Updated(16299.309).KB4088776 Restart is required to complete.

    Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

    Thanks for the suggestions and for the time to respond I have some problem with windows update :) Best regards.


    And thanks for the tip of that program, I'll have it on my list.
     
    3Colors, Jul 10, 2024
    #2
  3. AsRock Win User
    Windows Updates failed to instal

    I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

    Step 1 Register DLL files.

    =================

    By trying this step, we can check if the update engines are working properly.



    1. Close all instances of Internet Explorer.

    2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



    Note: There is a space between regsvr32 and atl.dll



    3. Similarly, one by one, register the files listed below:



    Regsvr32 msxml3.dll

    Regsvr32 wuapi.dll

    Regsvr32 wuaueng.dll

    Regsvr32 wuaueng1.dll

    Regsvr32 wups2.dll

    Regsvr32 wucltui.dll

    Regsvr32 wups.dll

    Regsvr32 wuweb.dll

    Regsvr32 qmgr.dll

    Regsvr32 qmgrprxy.dll

    Regsvr32 jscript.dll



    Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



    If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



    Step 2 Verify the relevant Windows Update services.

    =========================================

    1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

    2. Double click the service "Automatic Updates".

    3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

    4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

    5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

    6. Then please click the button "Start" under "Service Status" to start the service.

    7. Please repeat the above steps with the other services:



    Background Intelligent Transfer Service

    Event Log

    Remote Procedure Call (RPC)



    Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



    If it still does not help, let's proceed to step 3.



    Step 3 Reload the Update temporary folders.

    ===================================

    One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



    1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net stop WuAuServ



    2. Click Start, Run, type: %windir% and press Enter.

    3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

    4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net start WuAuServ



    Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.
     
    AsRock, Jul 10, 2024
    #3
  4. I have some problem with windows update

    Windows Update problem

    Hi John,

    Thank you for posting in Microsoft Community.

    As Gerry is working on the dump files, I suggest you to try the below steps and check if the issue is resolved.

    Step 1: I suggest you to uninstall the anti-virus software installed on your device and check for the updates.

    Step 2: I suggest you to run the Windows Update troubleshooter and check.

    Windows Update troubleshooter resolves problems that prevents you from updating windows.

    Steps:

    • Press Windows key and type
      Troubleshooting
      .
    • Click on Troubleshooting and click on
      View all in the left pane.
    • Select Windows Update to run the Windows Update Troubleshooter
      and follow the on-screen instructions.

    If the issue still persists then,

    Step 3: I suggest you to try the steps from the link to
    Reset Windows Update components and check if you are able to find the Windows Updates.





    Registry disclaimer: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you
    follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.

    Refer to the below article to backup and restore the registry in Windows:

    http://support.microsoft.com/kb/322756/

    Hope it helps. Kindly update the status of this issue, we will be happy to help you further.
     
    Deepika Gowda, Jul 10, 2024
    #4
Thema:

I have some problem with windows update

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