Windows 10: I have to keep entering my passwords even when I check "remember this computer" or when I...

I am using Microsoft Edge with Windows 10 and I want to stay logged in to my Att email account or Online Banking. My computer doesn't recognize the commands "please keep me logged in for two weeks" for email or "remember this computer" for online banking. Please help!

:)

 

Email clients not remembering passwords

Hi all

A friends computer will not remember his gmail password. He used to use outlook, and seeing that I use thunderbird and it would be easier to troubleshoot I installed that for him. Now that was working for a few weeks, and now the same problem is occuring.

We are 100% sure the password is correct, as we can access the email account through webmail, but the local clients will not remember the correct password. Of course the 'Remember password' button is checked, but still no good.

It returns with incorrect password.

Any suggestions?

 

Entering Password to login to computer after turning it on. Windows 10.

Hi,

Thank you for posting the query on Microsoft Community.

We understand how you feel about the situation. We're sorry for the trouble.

I suggest you to follow the steps below and check, if it helps:

• 
  Open settings
  
• 
  Click on Users and account
  
• 
  Open Sign-in options and tap the
  Change button under Password.
  
• 
  Enter the current password and click Next.
  
• 
  There you can remove the pin password
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Keyboard issue when entering password after exiting screen saver

Hi,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is change in keyboard settings.

To assist you better, please provided us the information below:

• Are you getting any error message?
• Is the issue occurring while booting to the computer?
• What is the make and model of the computer?

I suggest you to follow the steps below to check if you are able to enter the password using On-Screen keyboard and also run hardware troubleshooter to check for any change in hardware settings.



Step 1: I recommend you to try to use the On-Screen Keyboard to enter the computer.

1. At the login page.

2. Click on Ease of Access icon which is present on the bottom right corner of the screen.

3. Then select On-Screen Keyboard from the list.

4. Click on Password box and enter the password into it through On-Screen Keyboard.

Step 2: I suggest you to perform the Hardware and Devices troubleshooter. Check if it helps.

1. Click on Search bar.

2. Type “Troubleshooting” without the quotes and click on
Troubleshooting.

3. Click on View All on the left panel of the screen.

4. Click on Hardware and Devices.

5. Click on Next and follow the prompts to run the troubleshooter.

Please get back to us with an update on issue with using keyboard at the login page, we will be happy to help.



Thank you.