Windows 10: I have to restart my laptop to use a usb keyboard.

Hello, when I plug in a usb keyboard, it does not work unless I restart my laptop. The lights on the keyboard turn on but I just can't type anything. Is there a way to fix this problem.

:)

 

USB keyboard disconnects when holding any button down

Hi,

Thank you for contacting Microsoft Community.

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to try the following steps and check if it helps:

• The USB connection may be loose. Try unplugging the keyboard, and then plugging it back in.
• Plug the keyboard into a different USB port.
• If your keyboard is plugged into a USB hub or USB switch box, try removing it and plugging the keyboard into the computer.
• Unplug other USB devices that are not in use.
• Try the keyboard on another computer to verify it is working correctly

Method 2: Also I suggest you to uninstall and reinstall the usb keyboard drivers as below and check if it helps.

• Press Windows+X and go to device manager.
• Then expand keyboards and right click on the driver.
• Then click on uninstall and restart the computer.
• It will be reinstalled automatically and check if it helps.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Keyboard letters problem

Here are the first two steps you need to take:

• Try a different keyboard (or an external USB keyboard in case of a laptop)
• See if the problem persists with the on-screen keyboard (osk.exe)

 

Disabling laptop keyboard

Hi,

Thank you for posting your query in Microsoft Community.

As per the description. Let me help you in resolving the issue.

I suggest you follow the steps below and check if that helps:

• Press Windows + X and select
  Device Manager from the list.
• Find Keyboards in the list of devices and click the arrow to expand it.
  
• Right-click on the internal keyboard and click Disable. If there is no Disable option listed, click
  Uninstall.
• Click File>Exit. Your laptop’s internal keyboard should now be disabled.

Note: If you had to choose Uninstall instead of Disable in step 4, the keyboard will be automatically detected and re-installed if you ever have the Device Manager scan for new hardware for some reason. If that happens you’ll need to repeat this procedure
in order to uninstall it again.

Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.