Windows 10: I have two Questions, Problems _SERIOUS SECURITY ISSUES: (1) Windows 10 My Screen turned to...

Hello Microsoft Community,


I have two Questions, Problems _SERIOUS SECURITY ISSUES: (1) Windows 10 My Screen turned to Grayscale - I did not change anything; (2) I need help securing my PCs, Network, accounts, and my Identity.


(1) Problem: my screen changed to Grayscale after waking up my PC. I never changed any settings. In fact, this is the first time I saw this. I found out how to switch it back. Hopefully, it doesn't rear its ugly head again.


(2) Here's some background about me. I am getting older (only 67). However, I have some disabilities; cannot think too well anymore, and have a heck of a time with organization.


Something really concerns me. About two weeks ago I got a call on my VoIP Vonage "Landline." I never checked the Caller ID until after my "Interaction" with this guy. (It was a Spoofed Caller ID. MY NAME). He told me he worked for Microsoft; that he was alerted about my Dell Laptop having issues, including a number of errors. Like a fool, I allowed him to gain remote access of my PC. My daughter came into my office and asked me what was going on (my phone was on speaker). Three to four minutes after my daughter alerted me that the guy was a fraud; that she thought he was an Identity Thief.


Here is what I have observed about the Dell Inspiron 5548 Laptop, and my old Dell Desktop (Purchased in 2010. I updated it to Windows 10 a few years ago. Comment: after I get the data backed up, it's going to Best Buy for recycling).


Anyway, I couldn't login to my Laptop. It wouldn't accept my Local PIN. I tried signing in using my Microsoft email address and Password with no luck. I brought the Laptop to Best Buy, and purchased a support plan with them for unlimited devices. When I get the laptop back, I plan to bring the old Dell to Geek Squad.


The Dell Windows 10 Gaming Desktop I am using, could be infected too. I have a Premium Support Plan with Dell. However, it's a hassle doing things on the phone. Next time I plan to buy a PC locally, probably at Best Buy. I am rambling.


I signed up with Identity Guard for some identity protection. However, I am "ON EDGE" .


Is it possible the screen changing is Malware?


Suggestions and Help would be GREATLY APPRECIATED. Thanks again!


PS. My comments about Windows 10, Microsoft, and Google. They have little concern about us, the customers; what we like, and out Privacy. If I had a choice, I would use a different OS. That's my two cents.

:)

 

How do i turn on my windows security services on Windows 10.

Hi Edehomon,



I realize the inconvenience you are experiencing with turning on Windows Security services with Windows 10. I will certainly help you.



This issue might occur if third party security has disabled Windows Defender services.



I suggest you to follow the steps below to

To assist you better, please provide us the information below:

• When you say that "windows security services are turned off", have you installed any third party security software on the computer?
• Are you getting any error message?

I suggest you to try to turn on Windows Defender by following steps below and check if it helps.

1. Click on Search bar?

2. Type "Settings" without the quotes in the search bar and click on it.

3. Then click on Update & security.

4. Click on Windows Defender.

5. Then try to turn on the Windows Defender services.

Note: If a third party security software is installed on the computer, then it will disable Windows Defender.



Please get back to us with an update on turning on Windows Security services with Windows 10, we will be happy to help.



Thank you.

 

Windows 10 download speed issues

Try this method:

• First of all from Start Menu, open Settings (Type settings in the search bar and it will appear).
• locate and select “Update and Security“.
• in this window, Locate “Advanced Options”. Click on it.
• In Advanced Options; Click on “Choose How Updates are Delivered“.
• Turn off Updates from more than one place.

Your system will not work as a seeder for other Windows 10 users. It will give sudden boast to your Slow internet speed.

 

New install Windows 10 (issue solved)

It's good that you're not experiencing any issues. Unfortunately many folks are, a quick Google search will show the same info im offering the OP.

Heres a couple examples:

Here

Here

It's basically what I mentioned above, small issues here and there ,but nothing to end your day.. for the most part.

I know it's anecdotal, but for my experience 95% of the time it's perfectly fine. The issues I've run into wouldn't be enough for me to roll back , but they would be enough (had I not installed it yet) ,to avoid it for another couple weeks which is why I'm suggesting it to the OP

Windows 10 Fall Creators Update problems and complaints

• Installation problems with the Fall Creators Update
• Microsoft Edge problems with the Fall Creators Update
• Drivers problems with the Fall Creators Update
• Experience problems with the Fall Creators Update

keep in mind, as of recently, the FCU is installed on 5% of devices roughly.....