Windows 10: I haven’t received game pass to Spotify

Discus and support I haven’t received game pass to Spotify in Microsoft Windows 10 Store to solve the problem; I have bought the Ultimate Gamepass. It was several days ago but I haven’t received a code. Please help me with this issue Thank you Grazyna G.... Discussion in 'Microsoft Windows 10 Store' started by Grazyna Gawinska, Dec 23, 2019.

  1. I haven’t received game pass to Spotify


    I have bought the Ultimate Gamepass. It was several days ago but I haven’t received a code. Please help me with this issue

    Thank you
    Grazyna G.

    :)
     
    Grazyna Gawinska, Dec 23, 2019
    #1

  2. Game Pass Spotify

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern as you have purchased the Spotify game pass but didn’t receive the redemption code.



    We as Microsoft community forum are here to help you with any technical suggestion on Microsoft product. As we doesn’t have access to your account or anything related to your purchase, unfortunately we won't be able to assist you with this issue.



    However, let me guide you to the right action path, which will help you to get the information that you are looking for.



    As you have purchased the Spotify game pass, but didn’t receive the code, please click on this
    Customer Support link and select on Billing & accounts. Then you will get an option to
    Ask a question.



    Select Ask a question, you will get our Virtual Agent
    with whom you can check, else ask there for a real agent to talk. Once you get connected to the real advocate, provide your Microsoft account details and tell him the issue.



    Our concern team will review your account and will provide you the necessary action plan to fix the issue.



    Regards,



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Dec 23, 2019
    #2
  3. Brink Win User
    Microsoft to bring Spotify to Groove Music Pass customers


    Source: Microsoft to bring Spotify to Groove Music Pass customers - Windows Experience Blog
     
    Brink, Dec 23, 2019
    #3
  4. I haven’t received game pass to Spotify

    Can't install games with game pass

    Hi Ashenath,

    If you can’t install Game Pass Games on your PC, follow these suggestions:

    Check if you have the right Game Pass

    Clear Cache of Xbox Game Pass App

    Update to the latest Windows 10 version,viz v1903

    Admin privileges for Games

    Give Admin privileges for Games

    Check Windows Store Apps Troubleshooter

    Repair Game if it keeps crashing or doesn’t work

    Cannot Sign in to Xbox Live

    If these steps didn't work, you can visit this link for further information:

    https://www.thewindowsclub.com/cant-install-gam...

    Feel free to give me feedback about this issue.

    Thanks and regards,
     
    RichardGuerzon, Dec 23, 2019
    #4
Thema:

I haven’t received game pass to Spotify

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