Windows 10: I HP Office Printer 8710

Discus and support I HP Office Printer 8710 in Windows 10 Drivers and Hardware to solve the problem; Hi, My printer is in pause mode and will not print, what do I do to get it back to print status?... Discussion in 'Windows 10 Drivers and Hardware' started by SuzanneBurton1, Sep 30, 2018.

  1. SUZANNEBURTON1
    SuzanneBurton1 Win User

    I HP Office Printer 8710


    Hi,


    My printer is in pause mode and will not print, what do I do to get it back to print status?

    :)
     
    SuzanneBurton1, Sep 30, 2018
    #1
  2. PHILLIP ROOS
    Phillip Roos Win User
    Phillip Roos, Sep 30, 2018
    #2
  3. LYLECLUGG
    LyleClugg Win User
    Error message: Driver Unavailable on my HP 8710 printer

    There is no error message as such. If I go to the control panel > Hardware and Sound > Devices and Printers, I see a display of all devices. If I click on the HP 8710 printer, the Status is shown as: Driver is unavailable.

    All of my cartridges are original HP cartridges.

    The printer works fine when selected from my wife's computer.

    I have followed every suggestion given by HP about scrubbing the printer from the system, including the registry and then downloading new software. Each time I do it, I get the same result.
     
    LyleClugg, Sep 30, 2018
    #3
  4. LYLECLUGG
    LyleClugg Win User

    I HP Office Printer 8710

    Error message: Driver Unavailable on my HP 8710 printer

    Since the latest Windows 10 update a week ago I have been unable to use my HP 8710 printer. When I go to the control panel > devices and printers > HP 8710, the status of the printer is: Driver is unavailable.

    I have run the HP printer diagnostics, downloaded the latest driver, checked the network status. Nothing works.

    I am using my Dell 8100 computer running Windows 10. The printer has worked for two years with no problems.

    I can go to my wife's HP 550 computer, access a file on my computer using the Homegroup connection and then print it on my printer. This confirms that the WiFi connection is good, the driver on her computer works.

    On the HP Forum, two other users have reported identical problems in the last two days.

    I assume the problem stems from the latest Windows 10 update, but I don't know of any other means to report the problem except through this forum. I hope someone can help.
     
    LyleClugg, Sep 30, 2018
    #4
Thema:

I HP Office Printer 8710

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