Windows 10: I just got a popup saying i have a trojan.worm ransomware infection

Discus and support I just got a popup saying i have a trojan.worm ransomware infection in AntiVirus, Firewalls and System Security to solve the problem; I gust got a popup from a thing saying that it is the web helper. It said to call a fake number and i am wondering if it is a virus.... Discussion in 'AntiVirus, Firewalls and System Security' started by CIamdumb, Aug 8, 2019.

  1. CIAMDUMB
    CIamdumb Win User

    I just got a popup saying i have a trojan.worm ransomware infection


    I gust got a popup from a thing saying that it is the web helper. It said to call a fake number and i am wondering if it is a virus.

    :)
     
    CIamdumb, Aug 8, 2019
    #1
  2. JSSSSSSSSS
    Jsssssssss Win User

    I have been infected with Ransomware

    Oh.

    I see that a Community Moderator converted your thread from a Discussion to a Question.

    Do you have a question?

    It is not quite clear (to me at least) why you've created this thread....

    In case that you do indeed have a problem with ransomware:

    It would be helpful if you would describe your problem more precisely, see:
    Suggestions for asking a question on help forums

    Without knowing more details, suggestion to read/do:

    Try to identify with what Ransomware you're dealing here:
    https://id-ransomware.malwarehunterteam.com/index.php

    and read/follow this guide:
    How to remove ransomware the right way: A step-by-step guide

    Also: See the pinned threads here:
    https://www.bleepingcomputer.com/forums/f/239/ransomware-help-tech-support/

    Might be the best to get free expert help in above mentioned bleepingcomputer forum....

    =======================

    Also suggestion to read:

     
    Jsssssssss, Aug 8, 2019
    #2
  3. FAZALLISON
    fazallison Win User
    Possible trojan worm

    I was on the Internet and then a msg appeared stating to call MS at 1-888-660-1755. It stated that I have RDN Trojan worm 1655BCC 5113134 Infection.

    I did not call the number.

    Thanks.
     
    fazallison, Aug 8, 2019
    #3
  4. JOSé ANTONIO PONTóN POSADA CEO
    José Antonio Pontón Posada CEO Win User

    I just got a popup saying i have a trojan.worm ransomware infection

    Trojan worm ransomware

    It is a SCAM!!!

    Do NOT give them access to your PC.

    Do NOT trust unsolicited calls.

    Do NOT provide any personal information.

    Read the reply of
    quietman7 MS MVP     posted <<here>>

    How to remove PCTechHotline virus (Removal Guide)

    <<How to remove PCTechHotline virus (Removal Guide)>>


    And/Or

    Remove Tech Support Scam pop-up virus (Call For Support – Scam)

    <<How to remove Tech Support Scam Pop-ups from Browser (Guide)>>


    `~`

    If you don't have an ad blocker installed I suggest you use Adblock Plus. Once installed click on its
    ABP icon at the top of the browser(s) and choose Filter Preferences. Then
    UNcheck the box next to Allow some non-intrusive advertisements.


    <<Adblock Plus for Edge browser>> - <<Adblock
    Plus for IE    >> - <<Adblock
    Plus - Chrome Web Store    >> - <<Add-ons for Firefox>>

    `~`

    Pay particular attention to any comments by Bruce Hagen replied on May 21, 2017

    <<Fake Windows Defender Trojan Worm infection???>>

    `~`

    When you open the browser again do NOT restore the previous browsing session.

    `~`
     
    José Antonio Pontón Posada CEO, Aug 8, 2019
    #4
Thema:

I just got a popup saying i have a trojan.worm ransomware infection

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