Windows 10: I keep getting the Restart my computer to fix drive errors

JohnFreimuth1 · Aug 10, 2020

This started after Microsoft installed updates and one of your techs had to help with m y Microsoft office issue that arose at that same time. The Microsoft office issue is solved but now this keeps restarting my computer at very inconvenient times. Help

:)

little cat · Aug 10, 2020

Hard drive/ OS issue

a guy suggested :

shutdown

unhooked HDD

restarted

yay !!

reconnected HDD

restarted

yay !!

also , try method 3
How do I unlock the drive where Windows 10 is installed?

Sommer · Aug 10, 2020

Hard Drive "Read Disk Error Ctrl-Alt-Del to Restart" on Startup

I had the same problem, turned out to be a bad memory stick.

This is what I found on the net, don't remember the site now, but for what's it worth:

"A disk read error occurred Press Ctrl + Alt + Del to restart"

This is one of the most frustrating error messages you can ever deal with. Sometimes the fix is simple, sometimes it's a complete pain. Having recently dealt with this again, I thought I'd post my thoughts in the hopes that it helps someone else out there.

So you receive the dreaded "a disk read error occurred. Press Ctrl+Alt+Del to restart". Multiple restarts result in the same error message.

If you put your drive into another computer, or connecting it as a slave on your own computer, it will typically work fine, and no data is missing.

Because this error is not usually associated with data loss, DO NOT RE-PARTITION THE DRIVE. Your data is likely safe and sound.

Here's how we'll recover your data. Try each step below, in order, and see if your drive becomes accessible after each step. In my experience, you won't start seeing results until step 5 or so.

1. Run CHKDSK /R /P from the recovery console (it will typically find no error)
2. run FIXBOOT from recovery console (typically has no result)
3. run FIXMBR from recovery console (typically has no result)
4. Run the manufacturer's diagnostic utility, downloaded from their website (it will typically find no error)
5. Changing the drives from cable select to Master/Slave may fix it.
6. Replacing the data cable may fix it, but usually not.
7. Setting the BIOS to use defaults may fix it, but usually not.
8. Changing the BIOS drive settings from auto to user-specified, ensuring that LBA is selected may fix it.
9. Pulling the CMOS battery to let the BIOS lose it settings may work.

At this point, you may be feeling some frustration. *Smile

If all that fails, here's what will usually work:

Ghost your data to a new drive, and use the original one as a slave. It will work. And all of your data will still be accessible. Your computer should boot normally. If it doesn't, or it there are errors, run the Repair Installation option from your Windows boot CD.

But why does this happen? Nobody seems to know why. The problem typically evades all forms of detection.

Here's what I've learned: this error message likely has more to do with a hardware interaction between the drive and your system than any actual issues with the drive. To put it one way, your motherboard and drive are no longer on speaking terms.

I don't know why the original disk has no problems being a slave. Perhaps it got tired of running the show. Perhaps it's preparing for retirement.
Click to expand...

newtekie1 · Aug 10, 2020

CD drive error

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

UpperFilters
LowerFilters
UpperFilters.bak
LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

And it likely has something to do with the emulated drive you have listed there.

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