Windows 10: I keep on having this error when I open a PDF in Adobe Acrobat

The instruction at 0x000000006E91694D referenced memory at 0x0000000000000018. The memory could not be read. Click on OK to terminate the program

:)

 

Open PDF files in Adobe Acrobat Reader instead of browser

Hi, my name is Kelly, and I'm an independent consultant and I'm here to help.

To make sure that PDF files always open in Adobe Acrobat Reader instead of the browser, you can try the following steps:

Open Adobe Acrobat Reader.

Go to Edit > Preferences.

In the Categories section on the left, select "General".

Under "Basic Tools", click on "Select Default PDF Handler".

Select "Adobe Acrobat Reader DC" from the list and click "Apply".

If the above steps don't work, you can try the following:

Right-click on a PDF file in Windows Explorer.

Select "Open With" and then "Choose another app".

Select "Adobe Acrobat Reader DC" from the list and check the box that says "Always use this app to open .pdf files".

Click "OK".

If the issue persists, you may want to check your browser settings to make sure that it is not set to open PDF files in the browser by default. Here's how to do it for some common browsers:

Microsoft Edge:

Open Edge and click on the three dots in the upper right corner.

Select "Settings" and then "Cookies and site permissions".

Scroll down to "PDF documents" and toggle off the switch.

Google Chrome:

Open Chrome and type "chrome://settings/content/pdfDocuments" into the address bar.

Toggle off "Download PDF files instead of automatically opening them in Chrome".

Mozilla Firefox:

Open Firefox and type "aboutreferences" into the address bar.

Click on "Applications" in the left-hand menu.

Scroll down to "Portable Document Format (PDF)" and select "Use Adobe Acrobat Reader DC (in Firefox)" from the dropdown.

I hope this helps! Let me know if you have any further questions.

 

Open PDF files in Adobe Acrobat Reader instead of browser

Hello Kelly,

Thank you for your quick response.

I followed all your steps, but it didn't change anything:

1. I followed the steps for the settings in Acrobat Reader. Basically I think it is the same as setting the default app in the Windows Settings, but I tried it all the same. However it didn't resolve the issue.
   
2. To change the default app using the properties of a file is usually the first thing I do. In the properties it shows that it should open PDF file with Acrobat reader.
   
3. In Edge The PDF option a second pane with 2 options: "Always download PDF files" and "PDF view settings". Both options are on.
   
4. In Chrome I would assume the setting you mention should be toggled on. In my Chrome browser I have two options which are mutually exclusive: "Download PDF' s" and "Open PDF's in Chrome". The setting "Download PDF' s" is active.
   
5. In Firefox I changed the setting, but it did not resolve the issue.
   

Do you have any other suggestions?

 

Adobe Acrobat Reader DC Not Letting Other PDF Viewers to Open PDF File


A friend of mine called me asking for help converting an important document from a PDF to a DOC. I go to a website to convert the PDF and when I open it it gives me this...

. I then go to open the PDF in Edge and Firefox (they are the only other PDF viewers I have other than Adobe) and they give me these messages...



. But when I open it in Adobe Acrobat Reader DC, it shows the document normally. It only opens in Adobe Acrobat Reader DC. I don't know what was done to the file before it was given to me and I have tried printing it to a PDF and opening it but it gives me the same error. Does anyone have any ideas?