Windows 10: I logged into Office on my laptop with my school and it changed my password?

So i signed into office to use word for school, and when i opened my laptop today it said 'your organization wants you to change your PIN' or something similar. So i had to log in with my school password/ID. How do i change my pin back?

:)

 

Unable to log into laptop after changing password.

Hi Marty,



Thank you for writing to Microsoft Community Forums.



We understand how difficult it could be and we appreciate the time and effort that you have taken to work this issue. However, in order to get clarity, we would need some more information regarding the issue.

1. Were you using the “Old email (account) address” regardless of not using laptop?
   
2. Are both the email addresses linked?
   
3. Could you please let us know, where exactly you get prompt for the password for the “Old email address” in the desktop?
   
4. What is the exact error message you get when you try to log in to laptop?
   
5. Does your desktop has two user profiles?
   

In the meantime, we would suggest you to follow the steps mentioned below and check.



You would need to have internet connection in laptop, so that the password change could get updated and it seems that the laptop is not connected to the internet, we would suggest you to connect Ethernet cable to laptop and then
try logging in to the laptop with the new password for the old email address.





We await your response.

 

Can't change password to log in windows or add pin

Hello Mathieu,

The issue you are experiencing may have something to do with your profile or with the Windows components of your device. That being said, we will be performing some troubleshooting steps to isolate the cause of this problem. To start, we suggest that you
change your password via https://account.microsoft.com/. Here's how:

• Log in your account via
  https://account.microsoft.com/.
• Go to the Security tab.
• Click on CHANGE PASSWORD.
• Change your password.
• Select Save.

Once done, log in your account to your device using the new password. Please post back with the result for further assistance.

 

Can't log in to my laptop/Microsoft school account

Hi,

So for some odd reason I lost access to my laptop. The screen got locked after not using it for a while and when I tried to log in with my pin, it wouldn't log me in. I have tried using my normal password but still no luck. I am using my school account,
and after resetting that password I still can't log in. At first it said can't access this account, now it says something about credentials. My next step was to access it via command prompt or do a restore, or even a reset but with all my files but it says
that I need an administrator account. Any tips? Some help would be really appreciated. Ps. I don't have my actual Microsoft account as I am using my school account which is linked to a Microsoft one.