Windows 10: I lost very important files

Hello there!I need help regarding a issue. My Microsoft account was hacked and access to everything in my PC was granted to whoever it was. I managed to get hold of my account after 3 days and could retrieve it after a week later. When I got my account back I decided to reinstall windows and save everything important. After everything was done I installed my things back and everything was fine. But later on I noticed that I haven't saved a very very important folder to me. I downloaded all kinds of software, even paid for one. I searched the net, yet nothing!I want to mention that I do not hav

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Lost a REALLY IMPORTANT folder

Hi Tanya,

We'd like to know a few things to understand this better and help you recover the missing folder. Please answer these questions:

• Did you lose it after upgrading to Windows 10?
• How long has it been since you installed Windows 10 on the computer?

Windows 10 does not apply changes or remove personal files without your permission. We suggest you restore the previous version of the folder or drive that used to contain the files you are looking for. Refer to this

page for the steps.

Let us know if you need more help.

Regards.

 

Files are lost after importing the photos from SD Card to PC on Windwos 10.

Hello,



Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.



You can search using Cortana or Windows Explorer and check if the lost files are located on any of the system drives.



Step 1: Using Cortana

• Press Windows icon key on the keyboard and type
  windows.old in the search box.
• Select the search result which shows folder and drive location of the program.
• Follow the file/folder path to check the contents of the same.

Step 2: Using Windows explorer

• Press Windows logo + E keys on the keyboard to open Windows Explorer.
• Click on This PC option from the left side panel of the window.
• Type windows.old in the Search This PC
  box located at the top right corner of the window.
• Follow the file/folder path to check the contents of the same.

If the files are not found, click some pictures from the DSLR camera, perform import pictures and check if the files taken from the camera can be imported to the PC as you have mentioned the pictures taken from the mobile phone are getting imported.



Write to us with the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

IE favourites names too long to import - need to edit html

Hi Ford,

I appreciate you for providing the details of the issue.

I suggest you to perform below steps, if you are comfortable in editing html file.

Follow the steps below.

• Right Click on Favorites file and Click on Open with Notepad.
• Edit and shorten Favorite name after the Url link.
• Click on Save.

To import file try the below step.

• 
  Open Internet Explorer.
  
• 
  Click on the Star > "Add to Favorites" drop-down > "Import and Export"
  
• 
  Mark a box "Import from a file".
  
• 
  Click the Next button.
  
• 
  Mark a box "Favorites".
  
• 
  On the next screen, using a Browse button find a file "bookmarks.html", highlight it, and click OPEN.
  
• 
  Click on "Next" button.
  
• 
  Click on "Import" button.
  
• 
  Click on "Finish" button.
  

Disclaimer: Make sure to backup Favorites file.

Hope the above information was helpful. If you need further assistance, we will be glad to assist you.