Windows 10: I m unable to login to my pc after changing to fingerprint scanner login. Is urgent.

Discus and support I m unable to login to my pc after changing to fingerprint scanner login. Is urgent. in Windows Hello & Lockscreen to solve the problem; I m unable to login on my laptop after changing to fingerprint login. I have a Toshiba Tecra. Is very urgent... Discussion in 'Windows Hello & Lockscreen' started by Luís Quintino, Feb 15, 2019.

  1. I m unable to login to my pc after changing to fingerprint scanner login. Is urgent.


    I m unable to login on my laptop after changing to fingerprint login. I have a Toshiba Tecra. Is very urgent

    :)
     
    Luís Quintino, Feb 15, 2019
    #1
  2. NavyLCDR Win User

    use fingerprint as default login option


    My HP DV7 laptop is using nothing but the Microsoft drivers for the fingerprint scanner. Regardless of what method of login the lock screen is asking for, the fingerprint scanner is active and I can log in with fingerprint. When it is asking for a PIN login, have you tried just swiping your finger?
     
    NavyLCDR, Feb 15, 2019
    #2
  3. Jesper-NL Win User
    fingerprint login option gone!!

    hi

    I Have HP elitebook 8440p which has a fingerprint scanner.

    So I instaled the W10 compatble fingerprint scanner drivers.

    Everything works great, i set up fingerprint login to windows.

    Now its 3 weeks later and the option to login with fingerprint is completely gone.

    Did microsoft push an update and disablethis option or somting?
     
    Jesper-NL, Feb 15, 2019
    #3
  4. I m unable to login to my pc after changing to fingerprint scanner login. Is urgent.

    Fingerprint Scanner Not Working

    Hello Gary,



    Thank you for posting on Microsoft Community.

    To resolve this issue try the following steps:




    • Have you updated the driver for the Finger Print scanner? If not, check on the manufacturer’s website (HP).

    • Check if installing the latest driver of the fingerprint scanner allows you to login using a Microsoft Account?


    This issue might occur due to driver incompatibility since upgrading to Windows 10.



    If you have the raw executable file of the corresponding driver for the validity sensor, I would suggest you to install the downloaded driver file in compatible mode with Windows 7 or 8. Refer to the following steps to do so.




    • Right click on the driver, and click on Properties.

    • Go to the Compatibility tab.

    • Check the box for Run this program in compatibility mode for:

    • Select Windows 7 in the list of Operating systems.

    • Click OK.

    • Double-click the driver file to install the driver and follow the onscreen instructions.

    • Reboot your computer.


    Hope the above steps help.



    Thank you.
     
    Mohan Suryanarayan, Feb 15, 2019
    #4
Thema:

I m unable to login to my pc after changing to fingerprint scanner login. Is urgent.

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