Windows 10: I made a clean install but still can´t wake up computer from keyboard

Discus and support I made a clean install but still can´t wake up computer from keyboard in Windows 10 Support to solve the problem; And power management is missing. Also when I open device manager and go to properties there is still now power option, dont remember the name for it.... Discussion in 'Windows 10 Support' started by midihooker, May 30, 2021.

  1. I made a clean install but still can´t wake up computer from keyboard


    And power management is missing. Also when I open device manager and go to properties there is still now power option, dont remember the name for it. This started a couple of months ago. Besides that this laptop runs really smooth But like to be able to wake up the computer from the keyboard because Im afraid the powerbutton will be wraned out. thank you

    :)
     
    midihooker, May 30, 2021
    #1

  2. waking up my computer

    Hi Virginia,

    For us to properly isolate the issue in waking up your computer, we would like to know the following:

    • What is the make and model of your computer?
    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • Aside from a hard shut down, to make sure that we have not missed on anything, what other troubleshooting steps have you done so far?

    In the meantime, we suggest that you check if the wake on keyboard option is enabled. To check this, open
    Device Manager > Keyboards > HID Keyboard Device >
    Power Management, and then disable the Allow this device to wake the computer feature (standard value).

    We would appreciate it if you could get back to us and provide us your feedback.
     
    Michael Gall, May 30, 2021
    #2
  3. coffent Win User
    How to stop mouse movement from waking the computer?

    Thanks lgentry. I have a Microsoft wired keyboard and a Logitech wireless mouse. Under Device Manager>Keyboards it lists two "HID Keyboard Device"s and the Microsoft keyboard. Unchecking the "Allow this device to wake the computer" for the two HID keyboards fixed the problem as you suggested. Weird that one must prevent "keyboards" from waking the computer to in fact prevent the mouse from waking it.
     
    coffent, May 30, 2021
    #3
  4. Recon-UK Win User

    I made a clean install but still can´t wake up computer from keyboard

    Cleaning a keyboard and keyboard advice?

    Thanks guys for cleaning advice.

    Any keyboard suggestions? i will clean this out then and put in storage as a spare.
     
    Recon-UK, May 30, 2021
    #4
Thema:

I made a clean install but still can´t wake up computer from keyboard

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