Windows 10: I made a modification on my laptop, and then it restarted. Now, my computer is stuck on...

Hello,

Two days ago I made a modification to my Lenovo yoga computer because the Start was not working. I followed a youtube video, and after I changed it, my computer restarted. I expected everything to be normal, but it was not. My computer had switched to airplane mode and now I can't turn it off. I have pressed the button to turn it off, but it did not work. I do not have a switch on the side to turn it off, and that made it harder. I have tried restarting it many different ways and shutting it off, but nothing is working. Due to the airplane mode, I cannot login to my computer and am stuck on the login screen being told that my password is incorrect. What do I do?

p.s.- I have a windows 10 and a lenovo yoga computer

:)

 

Stuck on restarting screen

Hi Ashley,

It's really odd that your computer doesn't continue to restart and even got stuck on the restarting screen. However, since you're using a laptop, we suggest that you remove and put the battery back in your laptop, then boot it up again. Once your computer
boots up completely, we suggest that you restart your computer and see if the issue persists.

We're looking forward to your feedback.

 

Computer not booting to desktop, stuck at Restarting screen

Hi Fred,

Thank you for posting in Community.

The issue might occur if the system is not Shut down properly. As you have already tried restarting the system several times, I suggest you to perform a Power Drain by following the steps provided below and check if it helps.

• Turn Off the computer and remove the power cable.
• Long press the Power button for 15-20 seconds.
• Plug in the power cable and switch on the computer.

Hope this helps. Keep us posted on the status for further assistance.

 

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