Windows 10: I need assistance with my computer.

The errors state the following. Your pin could not be verified or your identity could not be verified. Then I try to reset my pin and it says that the user profile service failed the sign-in. So I booted into safe mode and I type in my password and it says that it is incorrect but I know it isn't incorrect and I am stuck in a loop. Please help me.

:)

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

Issues with the computer power hp support assistant and windows update in Windows10

Hi Tina,

I understand the inconvenience caused regarding the shutting down of computer and issues with hp support assistant, and also windows updates. I will certainly assist you.

Please answer the below questions to assist you better.

1. What is the make and model of the computer?

2. When you say “issues with hp support assistant” what is the exact issue are you referring to?

3. Are you getting any error code or error message?

Follow the below methods and check if it helps.

Method 1:

I suggest you to try running the Power Troubleshooter to check if it helps to resolve the issue.

Run the Power troubleshooter on the system.

Refer these steps:

• Press Windows key + X, select Control panel.
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Power troubleshooter

Further you can try creating a new power plan according to your preference. Refer the link below for more details on Power Plans.

Power Plans: frequently asked questions

http://windows.microsoft.com/en-us/windows/power-plans-faq#1TC=windows-8

(Steps in the article, applies to Windows 10).

Method 2:
Run the Update Troubleshooter on the computer.

Windows 10 has a built-in troubleshooter to check and fix issues with Update. I would suggest you to run this troubleshooter to check if the issue is with your Windows update.

Refer these steps:

• Press Windows key + X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on Troubleshooting and click on the view all option on the left panel.
• Run the Windows Update troubleshooter.
• Restart the system and check if the issue is resolved.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Quick Assist

Hi Henry,

It's possible that your computer's Internet Options is not set properly, that's why you're experiencing issues with Quick Assist. Kindly make sure that your computer is allowed to save encrypted pages by following these steps:

• Type internet options on the search bar.
• Click on Internet Options.
• Click on Advanced.
• Scroll down, and make sure that Do not save encrypted pages to disk is unchecked.
  
• Click OK.

Once done with the steps, try to use Quick Assist again, then check if the issue persists.

Don't hesitate to reach out to us if you need further assistance with your concern.