Windows 10: I need help figureing out my laptop black screen issue??????

Discus and support I need help figureing out my laptop black screen issue?????? in Windows 10 Support to solve the problem; I someone or help figuring out why all of usudden my asus x551mav windows 10 pro pc go,s black screen out the blue Irenstaled my pc and it ran fine... Discussion in 'Windows 10 Support' started by Paul Rockwell, Dec 22, 2019.

  1. I need help figureing out my laptop black screen issue??????


    I someone or help figuring out why all of usudden my asus x551mav windows 10 pro pc go,s black screen out the blue Irenstaled my pc and it ran fine then I went downloaded a lot of information for learning and wen,t in to bios to try and fix mydvd-ram matshita dvd uj8e1 and find thing missing in my bios ??nk
    Go to try and add boot option to restore it and save and restart back to windows,screen go,s black again dang it take hours to get it back here I old and tired of it.?
    I think because of missing drivers,software ?????? bios settings ???

    CAN ANYONE HELP ME with this and send me auto detect software download fix it and hope tell me what the heck as well

    thank you realy would be so thankful.

    - - - Updated - - -

    yes please and thank you all very very very much...… I realy poor and need to fix this old laptop so I can keep learning aboyt pc,s

    - - - Updated - - -

    running windows pro version10.0.18363 build 18363
    asus x551mav laptop

    :)
     
    Paul Rockwell, Dec 22, 2019
    #1

  2. Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Dec 22, 2019
    #2
  3. Preparing automatic repair - black screen asus laptop

    Hi,

    In most cases, this issue is caused by a corrupted system file. For us to provide the best resolution possible, we'll be needing additional information:

    • Is there an error code displayed when the screen turns black?
    • Have you made any recent changes on your computer prior to the issue?

    Meanwhile, we suggest that you follow the troubleshooting steps provided on this
    article. It contains information and resolution about black screen errors.

    We'll keep an eye out for your response.
     
    Gerard Qui, Dec 22, 2019
    #3
  4. Arul_D Win User

    I need help figureing out my laptop black screen issue??????

    Black Screen on Startup

    Hello,

    Could you please answer few questions:


    • When you say “Now, nothing is on my desktop” what exactly are you referring to?

    • Are you getting black screen after Sign in?
    If you are getting black screen after sign in, I would suggest you to follow the steps mentioned in the below help article and check if it helps.

    Troubleshoot black screen problems

    http://windows.microsoft.com/en-in/windows-10/troubleshoot-black-screen-problems

    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
     
    Arul_D, Dec 22, 2019
    #4
Thema:

I need help figureing out my laptop black screen issue??????

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