Windows 10: I need help please im facing more problems on launching games

Discus and support I need help please im facing more problems on launching games in Windows 10 Gaming to solve the problem; I was testing out my laptop settings called graphics setting and I ran the game this issue happened [IMG] The white screen or black screen It's... Discussion in 'Windows 10 Gaming' started by Wilfred_Alison, May 22, 2020.

  1. I need help please im facing more problems on launching games


    I was testing out my laptop settings called graphics setting and I ran the game this issue happened


    I need help please im facing more problems on launching games [​IMG]

    The white screen or black screen It's working properly and it seems doesn't display the game, it does same other game, some other game will launch and does nothing, and some other game has video card error like:


    Skyrim

    "Failed to initialize renderer. Unknown error creating the renderer."


    So I had to restart the laptop, after that I launched the game again and issue was gone, then i relaunched or launched the other game the issue came back.


    I restart, scan, and clean many times but this issue keeps repeating. The graphic drivers are up to date and runs fine.


    Did I mess something in the graphics settings?

    Sorry for grammar errors I'm little bad at explanations. I've been searching this fix issue solution for hours.


    My laptop is Lenovo ideapad 330s

    Here are my specs:


    CPU: IntelR CoreTM i7-8550U CPU

    GPU: RadeonTM 540

    VRAM: 4GB

    RAM: 4GB

    :)
     
    Wilfred_Alison, May 22, 2020
    #1

  2. Launching games

    Hi Wesley,

    Windows 10 is gamer-friendly by design. If an issue like being unable to launch a game happens, it can be caused by outdated display driver or other factors that cause conflict when launching the app. For us to better assist you, we'd like to ask for additional
    information. Please answer the following:

    • What build and version of Windows 10 are you using?
    • Are you getting an error message when launching the game?
    • Have you made any changes to the settings or installed updates prior to this issue?
    • What troubleshooting steps have you tried so far?
    • What specific games are you having issues with?

    We will wait for your response.
     
    Jennifer Cha, May 22, 2020
    #2
  3. Problem with games on Win 10

    Hi,



    Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.



    I would suggest you to install the game in compatibility mode and check if that helps.
    Follow these steps to install the game software in compatibility mode and check if that helps.


          • Right-click on the game setup file and click on
            ‘properties’.

          • Click on the ‘compatibility’ tab and check the box
            ‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.


    Keep us posted if you face any issues on windows in future. We will be glad to help you.
     
    Annu Singh, May 22, 2020
    #3
  4. I need help please im facing more problems on launching games

    Game not launching on Windows 10

    Hi InvincibleHawk8,

    There's a lot of possible reasons why you're unable to launch your game on Windows 10. To help you resolve this concern, I need to gather more information. Kindly answer the questions below:

    • When did the issue start?
    • Are you experiencing this concern with all of your games?
    • What are the troubleshooting steps you have done so far?
    • Have you tried uninstalling and reinstalling the affected game?

    In the meantime, I recommend that you perform the troubleshooting steps below:

    Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store.

    Click here

    Step 2: Check for updates for apps and games from Windows Store. Kindly click the link below to proceed:

    Check for updates for apps and games from Windows Store

    Step 3: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

    1. Click Start and click Settings.
    2. Select System.
    3. Select Storage.
    4. Select This PC.
    5. Click Temporary files.
    6. Choose Temporary files.
    7. Click Remove files.

    Step 4: Reset the game from the Settings menu.

    1. Click Start and click Settings.
    2. Select System.
    3. Select Apps and features.
    4. Find the game and click Advanced options.
    5. Click Reset. You need to restart your computer to let the changes take effect.

    Kindly update us with the results, so that we can assist you further.
     
    Wilfred Mac, May 22, 2020
    #4
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I need help please im facing more problems on launching games

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