Windows 10: I need help with a problem with my AMD graphic card

Discus and support I need help with a problem with my AMD graphic card in Windows 10 Drivers and Hardware to solve the problem; Hello everyone. Processor Intel Core i7-4770 Haswell 3,40Ghz Socket 1150 LGA Mainboard: Asustek computers, H81M-K Memory: DDR3,16G GPU:Sapphire... Discussion in 'Windows 10 Drivers and Hardware' started by radu gh, May 9, 2020.

  1. radu gh Win User

    I need help with a problem with my AMD graphic card


    Hello everyone.

    Processor

    Intel Core i7-4770 Haswell 3,40Ghz

    Socket 1150 LGA

    Mainboard: Asustek computers, H81M-K

    Memory: DDR3,16G
    GPU:Sapphire Nitro Radeon R9 380 DDR5, 4G


    OS: Windows 10

    About 2 days ago


    All started suddenly with a total freez of my PC while I was working. After about 10 minutes I had to force close it.
    After restart it went well for about one day and after that started to freeze more often at the point where I couldn't log onto my PC. Couldn't pass login screen.


    I scanned the PC for viruses in command line, tried all sort of repairing tools and methods. In the end I had to boot în safe mode and disable all the unloaded devices from the Device Manager.

    After that everything worked like a charm. Restarted the PC in normal mode. All went ok. Computer working, display resolution correct.
    Next, I went back to Device Manager and started to enable one by one all the disabled items
    When I enabled the AMD radeon card on device manage, PC went în blue screen with this message: “Thread stuck in device driver”


    I decided to have a windows 10 fresh to solve maybe some corrupted files or something else.
    After installation the problems was still there so I start to ask myself if I don’t have a hardware problem and not a software one. Precisely, that my card is dying.
    Now I have my display connected to my GPU through HDMI cable and it is working very well if I don’t enable the radeon card in the Device Manager. If I do that my pc crash with blue screen. and a message.
    On one of the crashes the message was: “Page Fault In Nonpaged Area” but after that it went back to the:“Thread stuck in device driver” where it is now
    I opened up the PC case and looked at my video card to see if it is working and the fans are rotating. Not very often but still moving. tried to play witcher 3 to force the card to se what happens but the fans weren’t moving to fast
    I am not sure if it is the end of my graphic card or not. If you can help me to figure out I will highly appreciate


    :)
     
    radu gh, May 9, 2020
    #1
  2. AndreePin Win User

    graphics card problems

    Hi,

    Your computer makes a noise or beeps from your internal speaker because it failed to detect the graphics card. What we can suggest is for you to try cleaning your graphics card with a pencil eraser. Here are the steps below:

    • Turn your computer off.
    • Pull out your video/graphics card.
    • Rubbed the cold contacts with soft pencil eraser.
    • Connect your video/graphics card back to the computer.
    Kindly note that this is just a temporary fix. If the case still continues, I suggest that you contact your graphics card's manufacturer.

    Let us know how it goes.
     
    AndreePin, May 9, 2020
    #2
  3. AMD graphics card on windows 10

    Just purchased a MacBook Pro. Had to set up bootcamp because I needed windows to run a design program we use for work. Purchased windows 10-only because I couldn't find windows 7I need help with a problem with my AMD graphic card :(

    Having issues with the graphics. (Funny - I bought the computer for it's graphic capabilities). Our software techs at Cabinet Vision said it has to do with the AMD graphics card so until they-AMD- do something our guys can't do anything. They can only touch
    their software so I get it.

    My computer has AMD Radeon R9 M370X. Does anyone know where I would start for help? I know Apple won't help because it's on the Bootcamp side. I know our techs can't help because its not their software problem. Do I need to purchase another graphics card
    or install an earlier version of AMD? Get someone from Windows on it? I don't know a thing about this or where to start.

    Thanks in advance for any suggestions

    Carol
     
    CarolDiBacco, May 9, 2020
    #3
  4. I need help with a problem with my AMD graphic card

    AMD Graphics Card is not working

    After I upgraded to Windows 10, I had an awesome experience at everything except at playing high end games and running heavy graphic software. Then I found that AMD Graphics Card was not recognised by the PC. The AMD Graphics Driver was missing. But Intel
    HD 4000 Graphics works fine. But that won't suffice. I found a graphics driver in AMD site and it's currently queued for download. But, how will I get switchable Graphics? Will the driver itself contain the options for switching between Intel HD 4000 Graphics
    and AMD HD8670M Graphics. Please help...
     
    Abishek Naagendra, May 9, 2020
    #4
Thema:

I need help with a problem with my AMD graphic card

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