Windows 10: I need help with diagnosing a BSOD.

Discus and support I need help with diagnosing a BSOD. in Windows 10 BSOD Crashes and Debugging to solve the problem; My computer keeps blue screening. I bought a new 2TB SSD and used clonzilla to clone the older 500GB drive. Everything boots up and runs well. It ran... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Philip Borchert, Jan 17, 2023.

  1. PHILIP BORCHERT
    Philip Borchert Win User

    I need help with diagnosing a BSOD.


    My computer keeps blue screening. I bought a new 2TB SSD and used clonzilla to clone the older 500GB drive. Everything boots up and runs well. It ran for a good amount of time but is now blue screening occasionally. I could use some help with the Dump file. In WinDbg Preview It looks likeMicrosoft R Windows Debugger Version 10.0.25200.1003 AMD64Copyright c Microsoft Corporation. All rights reserved.Loading Dump File [C:\Users\philip.borchert\OneDrive - Signode Industrial Group\MemoryDump\011623-16171-01.dmp]Mini Kernel Dump File: Only registers and stack trace are available

    :)
     
    Philip Borchert, Jan 17, 2023
    #1
  2. MICHAEL GALL
    Michael Gall Win User

    Diagnosing BSOD Win10

    Hi Mouhy,

    For us to isolate your Windows 10 performance issue, we need the following information:

    • Were there any changes made on your computer prior to the issue?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far to resolve this?

    Normally, this issue happens due to an unexpected shut down or restart. We suggest that you try the troubleshooting steps in this
    link.

    We look forward to your response.
     
    Michael Gall, Jan 17, 2023
    #2
  3. ROBERT CAW
    Robert Caw Win User
    Help with diagnosing BSoD

    Hi Gabi,

    To better assist you diagnosing this BSOD issue, please send us a screenshot of the 3 minidump files that you shared using Dropbox.

    Looking forward for your reply so we can provide the best solution for you.
     
    Robert Caw, Jan 17, 2023
    #3
  4. CORDUROY_JR
    Corduroy_Jr Win User

    I need help with diagnosing a BSOD.

    help to remote connect

    not sure how to use both programs u 2 suggested, i need more helpful steps thanks
     
    Corduroy_Jr, Jan 17, 2023
    #4
Thema:

I need help with diagnosing a BSOD.

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