Windows 10: I need help with windows activation, detailed problem below can someone help me?

I had a pre-installed version of Windows on my PC but than like some months ago I saw that my windows is not activated anymore. When I try to troubleshoot the problem the error 0xc0020036 comes from the troubleshooter indicating that windows cant connect with activation servers. Can someone help me to activate it again? Also I do not have the product key since it was pre installed and this is a second hand laptop so I have no way of getting the product key. I tried few methods from internet none worked Issue is shown in the screenshot and the windows edition as well.

:)

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

Help Activating Windows

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues in activating Windows on your computer. I’ll certainly assist you with the issue.



However, please let us know:

• How are you trying to activate Windows?
  
• Do you receive any error code/message? If yes, what is the message/code?
  
• Which edition of Windows is installed on the computer i.e. Windows 10 Home/Pro/Enterprise?
  

I would suggest you to try Using the Activation troubleshooter and see if that
helps in activating Windows.



If you receive any error code, you may want to refer the troubleshooting steps mentioned in the article

Get help with Windows activation errors as per the error code.



If the issue persists, then you can get in touch with our Activation department
through Chat or through
Phone channels and they will assist you with the appropriate details.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

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