Windows 10: I need my pass key

I need my pass key from micrsoft.

:)

 

Unable to access HP Simple Pass to Sign-in to the computer on Windows 10

Hi Jerome,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand your concern about accessing HP simple pass after upgrading to Windows 10. We will help you with this issue.

• Do let us know the make and model of your computer?
• Have you installed HP simple pass software on your computer?

Try the below steps and check if it helps.

Step 1: I suggest you to download the latest HP Simple Pass software from the manufacturer's website install it and check if it helps.

Step 2: If you have already installed the software, I suggest you to re-install it and check if the issue persists.

Follow the steps to Access Recovery Manager:

• Press Start button from the keyboard, type Recover Manager.
• Select Recovery Manager from the list when it becomes available. Allow the action to continue, if prompted. The
  HP Recovery Manager opens.
• Click Software program re-installation, Next , select
  HP SimplePass for the listing and then follow the on-screen instructions to reinstall application
  

Hope it helps. Try the above and get back to us with an updated status of this issue for further assistance.

 

Bluetooth Keyboard: Lost Pass Key loop

I'm stuck in a continuous loop between the bluetooth keyboard and my HP Stream 8 tablet. I'm running Windows 10 Home version 1511.

When I went to pair, the window pass key was provided, I did not write it down, now stuck in the loop of asking for it. How do I delete or by-pass this?

The keyboard is not listed in devices and printers tab.

I tried:

• Using 0000 and 0001 as pass keys
• I checked the microsoft bluetooth emumerator (MBE) and LE enumerator in devices for updates.
  • The MBE indicates the device is working properly.
• I've uninstalled both drivers. Then went to add keyboard: new drivers were installed, but went back into the loop asking for pass key. The following is the event sequence and information for the latest install.
  
  • Device install requested: Device BTH\MS_BTHBRB\5&2600b755&0&1 required further installation.
  • Driver service added (BthEnum): Driver Management has concluded the process to add Service BthEnum for Device Instance ID.... with the following status: 0
  • Device installed (bth.inf): Driver Management concluded the process to install driver bth.inf_X86_4501ba03a44b9d1f\bth.inf for Device Instance ID BTH.... with the following status 0x0

The keyboard is working, when I go to pair and push connect button on keyboard, the name changes to the keyboard name.

How do I get past the loop?

Thank You.

 

pass key

Hi Sam,

We would like to know more about your concern. Kindly verify which pass key are you referring to. Is it the Windows 10 password/Pin, the product key, or the pass key for your hard drive?

We would appreciate if you could provide us a screenshot of the window where it is asking you to input the pass key.

We look forward to your response.