Windows 10: I need to find what's randomly restarting Explorer.

Discus and support I need to find what's randomly restarting Explorer. in Windows 10 Support to solve the problem; Recently, I've been having Explorer seemingly randomly restarting itself. Usually when I select and right click a bunch of files to copy, move etc.... Discussion in 'Windows 10 Support' started by Galane, Dec 12, 2018.

  1. GALANE
    Galane Win User

    I need to find what's randomly restarting Explorer.


    Recently, I've been having Explorer seemingly randomly restarting itself. Usually when I select and right click a bunch of files to copy, move etc.

    Two recent things that happened were a bit of annoying malware that got past Defender. Backing up a couple of restore points and scanning with Malware Bytes and others seems to have got rid of it. Nothing I've scanned with finds anything out of sorts. I ran rkill after doing the restore point restore and it found nothing.

    The other was I setup Hyper-V (after the malware incident) to run a second Win 10 install. But that's not been running when Explorer restarts itself.

    Just got done upgrading to build 1809 and whatever is buggin it, that didn't cure the problem. I was rounding up some .m4a files to run through Format Factory to convert to MP3 when *blip*. Explorer windows and taskbar all vanished then the taskbar came back with all the quick launch icons but on the right, it only restores tray icons for things that launch at startup. Any running program that has a tray icon, it doesn't bring those back.

    OS is 10 x64 1809 on an AMD FX6100 with 8gig DDR3, GPU is nVidia GTX 1050.

    :)
     
    Galane, Dec 12, 2018
    #1
  2. DARYL GILL
    Daryl Gill Win User

    PC Randomly Restarting after installing new Ram!

    Tried your suggestions, but still had a restart! Also ran memtest overnight (13 hours according to memtest) and had no errors! Also ran Passmark Burn in test for a couple hours testing everything and had no errors or restart. Could fitting the new ram have triggered something to go bad like my mobo or psu?
     
    Daryl Gill, Dec 12, 2018
    #2
  3. MARILOU SER
    Marilou Ser Win User
    random restarts

    Hi Lili,

    Hardware failure or system instability can cause the computer to
    randomly restarts. As our initial troubleshooting step, we suggest you to run the Power troubleshooter on your computer and check if it fixes the issue. Here are the steps:

    • Press Windows key.
    • Type Troubleshoot.
    • Under Find and fix other problems look for
      Power.
    • Then Run the troubleshooter.

    Update us with the outcome and if you need further assistance.
     
    Marilou Ser, Dec 12, 2018
    #3
  4. MICHELLE HER
    Michelle Her Win User

    I need to find what's randomly restarting Explorer.

    Win 10 Windows Explorer started freezing randomly

    Hi,

    Provide the answers to the following for us to be able to learn more about the issue you're experiencing with your File Explorer:

    • Is your Windows 10 up-to-date?
    • Are your drivers updated? If not yet, you can follow the steps found on this
      link       on how to update your drivers in Windows 10.
    • What are the changes made or the things you've done before your File Explorer freezes randomly?

    Regards.
     
    Michelle Her, Dec 12, 2018
    #4
Thema:

I need to find what's randomly restarting Explorer.

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