Windows 10: I need to help my dad to log into his account

Discus and support I need to help my dad to log into his account in User Accounts and Family Safety to solve the problem; I have try to use the code from his phone to reset the password but the code keeps going into error mode. And I can't log in to ask qustion or even try... Discussion in 'User Accounts and Family Safety' started by JoeyLimSG, Mar 10, 2025.

  1. JoeyLimSG Win User

    I need to help my dad to log into his account


    I have try to use the code from his phone to reset the password but the code keeps going into error mode. And I can't log in to ask qustion or even try to chat with an agent on his account as the microsoft answer needed me to go into his log account when I can not even get into it. I do not see what is the point in trying to reset the account when it is bring me back to the Log page instead or the chat-bot

    :)
     
    JoeyLimSG, Mar 10, 2025
    #1

  2. email account hacked. please help

    Also may I suggest you change email accounts to one of the following.....

    Gmail
    Outlook

    The reason is they both use "Step two verification". This style of verification means even if a hacker gets your password they cannot log in to your account. You see every time someone try's to log in that hasn't been verified you will get a text or a phone call giving you a final code to log in. Its very easy and simple to setup also. The great thing is once you setup your Email application with a specific "application password" from that account you never have to log in again AND your account is protected from being logged in from foreign entities.

    I like the new outlook personally however Gmail is also damn good. Gmail also has an IP tracker that allows you to see WHERE the account has been logged in from. Anyway let us know if you wanna change over and have any questions. We will be happy to help and welcome to TPU!
     
    TheMailMan78, Mar 10, 2025
    #2
  3. Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, Mar 10, 2025
    #3
  4. I need to help my dad to log into his account

    How can I connect my Win 11 device to my dad's computer for parental controls?

    for the final step after restarting my dad's computer for the first time and signing in with my dad's account, do I sign in with my account after the 2nd restart. I tried everything you suggested and my desktop still isn't connected in family safety
     
    Hassan Cheema_192, Mar 10, 2025
    #4
Thema:

I need to help my dad to log into his account

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