Windows 10: I need to speak to someone live about a scam that was I was just called for

A man just called me saying my pc was infected and that he was a tech from Microsoft and it was vital he gets into the pc to repair the issue. I told him MS does not call . He said this is the technical dept. and we did find an issue in your pc so we need to have you go to your computer. I refused and took the name on the phone down it was Barbara Kost phone number was 610-868-7479. Please notify the right people so this person is stopped from calling people with this scam. They seem to be using peoples names and calling to promote their scam. Call the authorities. Alana Hoff

:)

 

Scam call?

Yes you did the right thing

Definitely a scam.

Do not trust unsolicited calls. Do not provide any personal information.

Suggestion to read/watch:

• Avoid tech support phone scams
• Beware of Phony Emails &Tech Support Scams
  
• Tech Support Scams – Help & Resource Page

Fake Tech Support Scams – video from the MS Digital Crimes Unit

 

Scam phone call fron MS headquaters

In addition to the prior supplied advice/links...

Suggestion to read:

• Avoid tech support
  phone scams

• Avoid scams that use the Microsoft name fraudulently
• https://www.microsoft.com/en-us/wdsi/help/spam-scam-hack-faq

• Tech Support Scams – Help & Resource Page

• Tell Your Relatives: No,
  Microsoft Won’t Call You About Your Computer

• The “Tech Support”
  Scammers Called HTG (So We Had Fun with Them)
• Beware of Phony Tech Support Scams

Video from Microsoft Digital Crimes Unit:

Don't Be a Victim of Tech Support Scams

 

Scam calls

If there’s a phone number listed then you may be able to use the call block function of your phone to block the call.

If unknown number there still may be a way to block all calls between certain hours within your phone settings.

Are the calls arriving on your home phone or mobile?

Which brand of phone are you using? I’ll check.

If you answered the call did you allow them access to your PC or give them any bank or credit card details?

Unfortunately these scam calls are a nuisance, if they clam to be Microsoft then you can report them to MS.

https://cloudblogs.microsoft.com/microsoftsecur...

I hope this helps.