Windows 10: I purchased microsoft music maker for 59. and I cant get it to load

Discus and support I purchased microsoft music maker for 59. and I cant get it to load in Microsoft Windows 10 Store to solve the problem; It just says its loading and then disappears.... Discussion in 'Microsoft Windows 10 Store' started by kassandramclaughlin, Mar 1, 2019.

  1. I purchased microsoft music maker for 59. and I cant get it to load


    It just says its loading and then disappears.

    :)
     
    kassandramclaughlin, Mar 1, 2019
    #1

  2. Music Maker Jam in Windows 10

    Hello Ric,

    Thank you for posting your query in Microsoft Community.

    Since the problem related to Music Maker Jam purchases, I suggest you to get in touch with

    Music Maker Jam support
    team for resolving this issue.

    I appreciate your cooperation in this regard.

    Keep us posted if you require further assistance with windows.
     
    Yashwanth Kotakuri, Mar 1, 2019
    #2
  3. AndreePin Win User
    Windows Movie Maker

    Hi,

    To get a better grasp of your Windows Movie Maker's issue, kindly provide the following:

    • The version of your Windows Movie Maker.
    • Troubleshooting steps already provided.
    In the meantime, if you have purchased or downloaded the said app from our Windows Store, I suggest that you try and run our troubleshooter by clicking this
    link.

    I'll keep an eye out for your reply.
     
    AndreePin, Mar 1, 2019
    #3
  4. I purchased microsoft music maker for 59. and I cant get it to load

    cannot get music in movie maker, in windows 10

    Hello Mario,





    There are multiple reasons why you can’t get audio in Windows Movie Maker. To best address your concern, we need you to answer the following:



    • Which Windows 10 build are you running? To know your Windows 10 build, follow the steps in this
      link.
    • Which Windows Movie Maker version are you using? To know your Windows Movie Maker version, follow the steps below:


    1. Click
    File.

    2. Select
    About Movie Maker.



    • Is the issue happening to all video or music file format, or is it limited to a specific file format?
    • Did you make any changes before this issue happened?
    • Are you getting an error message when using Windows Movie Maker? Can you provide us a screenshot?
    • What troubleshooting steps have you done so far?


    Looking forward for your response.
     
    Kristine Arp, Mar 1, 2019
    #4
Thema:

I purchased microsoft music maker for 59. and I cant get it to load

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