Windows 10: I purchased Windows 11 pro digital download from the Microsoft store. Now I cannot find it...

Discus and support I purchased Windows 11 pro digital download from the Microsoft store. Now I cannot find it... in Windows 10 Software and Apps to solve the problem; I purchased Windows 11 pro digital download from the Microsoft store. Now I cannot find it to download?... Discussion in 'Windows 10 Software and Apps' started by Melissa Feig, Apr 28, 2024.

  1. MELISSA FEIG
    Melissa Feig Win User

    I purchased Windows 11 pro digital download from the Microsoft store. Now I cannot find it...


    I purchased Windows 11 pro digital download from the Microsoft store. Now I cannot find it to download?

    :)
     
    Melissa Feig, Apr 28, 2024
    #1
  2. KROLLO
    krollo Win User

    Cannot activate Win10 Pro after Microsoft Store app purchase

    Hello guys, My laptop came pre-installed with Win10 Home 64bit and I recently purchased a Win 10/11 Pro licence from the Microsoft Store app. Unfortunately, having some issues activating the digital licence for Win10 Pro. Here is the situation:
    • Logged into Microsoft account used for the purchase (also received the email receipt of the purchase)
    • Already connected to stable internet
    What I tried so far: Entering the Win10 Pro generic key: Received error 0x800700005:
    I purchased Windows 11 pro digital download from the Microsoft store. Now I cannot find it... 45561t-cannot-activate-win10-pro-after-microsoft-store-app-purchase-annotation-2021-10-29-043622.png
    Clicking Close returned another error 0xC004F034:
    I purchased Windows 11 pro digital download from the Microsoft store. Now I cannot find it... 45673t-cannot-activate-win10-pro-after-microsoft-store-app-purchase-annotation-2021-10-29-043726.png
    Clicking Troubleshoot re-activated my Win10 Home so still not on Pro. Thanks for any help. [FIXED] Win 10 Pro suddenly became Win 10 Ent from MS Store app: Jump to solution - Cannot activate Win10 Pro after Microsoft Store app purchase Sources:
     
    krollo, Apr 28, 2024
    #2
  3. BRINK
    Brink Win User
    Microsoft Offer Refunds on Digital Purchases at Windows and Xbox Store


    Read more: Microsoft to Offer Refunds on Digital Purchases at Windows and Xbox Stores - Thurrott.com
     
    Brink, Apr 28, 2024
    #3
  4. KROLLO
    krollo Win User

    I purchased Windows 11 pro digital download from the Microsoft store. Now I cannot find it...

    Cannot activate Win10 Pro after Microsoft Store app purchase  

    You sir, are a star. Thank you so much! As a final attempt, I followed the last article you sent where downgrading Enterprise to Pro simply meant re-entering the Generic Pro Key again. And it worked! +reps for you <3 In summary, here was the rundown of events in case someone else can find this useful:
    1. Buy Win Pro 10/11 digital licence from Microsoft Store app (no product key, licence bound to MS account)
    2. 'Buy' button becomes 'Install' in MS Store, click Install (this will result to an error code, do not panic)
    3. Reboot device (let Windows updates finish during reboot)
    4. Windows magically reboots to a de-activated Win 10 Enterprise (do not panic)
    5. Change product key into generic Win 10 Pro key: VK7JG-NPHTM-C97JM-9MPGT-3V66T (this effectively downgrades the 'stray' Enterprise to Pro)
    Voila! Thread marked solved. Cheers!
     
    krollo, Apr 28, 2024
    #4
Thema:

I purchased Windows 11 pro digital download from the Microsoft store. Now I cannot find it...

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