Windows 10: I really need help fixing my internet adapter...

Dell Inspiron

Tag: GBDS0P2


My Intel AC-9560 Wireless Adapter is not working.

Troubleshooter keeps telling me wireless capability is turned off... yet it worked after resetting WLAN and Bluetooth settings in BIOS. I tried enabling wireless capability using Fn + PrtScreen [which supposedly enables it] I don't know what to do, this started to happen yesterday.


Yesterday, the same adapter somehow deleted itself same for bluetooth, we fixed it through BIOS reset but after turning on computer today, wifi stopped working again...


please help somebody please

:)

 

wireless adapter and access point

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue

I suggest you to follow the steps below and check if it helps.

Method 1: Windows 10 has a built-in troubleshooter to check and fix issues with Internet connection. I would suggest you to run this troubleshooter to check if the issue
is with your internet.

Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Internet Connection troubleshooter

Method 2.Try updating the Networking Drivers.

Try updating the Network Adapter drivers from the manufacturer's website and check if the issue persists.

Follow the steps to update the Network Adapter drivers:

a. Press Windows key + X key and click Device Manager.

b. Expand Network Adapter.

c. Right-click on the Ethernet and click on Update driver software.

d. Restart the computer and check.



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

help ! windows 10 internet problem

Hi,

Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

We understand how you feel about the situation. We're sorry for the trouble.

Method 1: Hardware Troubleshoot

Windows has a built-in troubleshooter to check and fix issues with Internet connection. I would suggest you to run this troubleshooter to check if the issue is with your internet.

Refer these steps:

• Press Windows key +X, select Control panel

• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Internet Connection troubleshooter

Method 2: I suggest you to update drivers and check if that helps. If that issue persist please uninstall and reinstall latest drivers available in manufacturer website.

• Press “Windows + X” and select Device manger.

• Select Network Adapter and expand the driver icon.
• Right click on the driver icon and click on Update.
• Follow the onscreen instructions to update the driver.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Internet connectivity adapters gone, right click disabled

Hi,

We suggest that you refer to these methods and see if it helps.

Method 1: Run the internet Connection Troubleshooter

Windows has a built-in troubleshooter to check and fix issues with Internet connection.

Refer to these steps:

• 1. Press Windows key + X, select Control panel
• 2. Change the view by option on the top right to Large icons
• 3. Click on troubleshooting and click on the view all option on the left panel
• 4. Run the Internet Connection troubleshooter

Method 2: Update your drivers. If the issue persists, uninstall and reinstall latest drivers available in manufacturer website.

• Press “Windows + X” and select Device manger.
• Select Network Adapter and expand the driver icon.
• 
  Right click on the driver icon and click on Update.
  
• 
  Follow the onscreen instructions to update the driver.
  

You can also refer to this
article for more helpful information.

Regards.