Windows 10: I receive the robux i pruchased late

I don't know if its about roblox's servers but whenever i buy robux in microsoft roblox not from the website i get a message saying "server refused purchase" and doesn't give me the robux when i try to purchase again it says "you already own this item" then when i check my card i see that money has been taken from my card but after a couple of hours when i checked my account again i saw that i received the robux my problem is that i receive the robux i buy too late. and yes i have updated everything still doesn't work

:)

 

Where did my robux go?

Hello,

I have recently purchased robux from the microsoft store, but when I went to my account, the robux wasn't there.

Then, i realized that i was on the original roblox website, and there must've been a roblox from microsoft. Surely enough, there was. But, when i checked my balance again, there was still no robux. Then, i thought that the email i used to purchase the robux
had to be the same email as the account email, so I went over to my profile, and changed my email. But, the robux STILL wasn't in my balance. My final thought was, i had to go onto the Xbox to find the robux. So, i made a completely new account, joined into
the game, and there was no robux.

I spent around $50.00 worth or robux in the purchase, so could you please tell me an answer on where i can find my robux. If possible, if there was a way to refund robux, please let me know.

 

Robux for PC 2.0

Hello! I currently cannot buy any robux on the windows edition but i can buy the robux that is selling for the xbox, please help!

 

Robux purchase

I recently bought the 400 robux item from the microsoft store with my credit earned from the rewards page. I purchased it and it didn't seem to go through. My robux amount is still the same. Do I need to provide my information? Please respond ASAP.