Windows 10: I received a new modem from Shaw but I cannot connect to the internet, the Shaw guy was...

Discus and support I received a new modem from Shaw but I cannot connect to the internet, the Shaw guy was... in Windows 10 Network and Sharing to solve the problem; I cannot connect to the internet, Shaw sent me a new modem, I unplugged the old modem and plugged in the new one but now it is saying "not connected to... Discussion in 'Windows 10 Network and Sharing' started by Catherine Liderth, Oct 11, 2019.

  1. I received a new modem from Shaw but I cannot connect to the internet, the Shaw guy was...


    I cannot connect to the internet, Shaw sent me a new modem, I unplugged the old modem and plugged in the new one but now it is saying "not connected to the internet".

    :)
     
    Catherine Liderth, Oct 11, 2019
    #1
  2. Pavan1709 Win User

    Shaw webmail - no support in Edge

    Hi,

    Thank you for posting in Microsoft community.

    I understand your concern. I will be glad to assist you.

    I am sorry to inform you that Shaw Webmail is not supported in
    Microsoft Edge I suggest you to use Internet Explorer.

    Follow the link for more information on Shaw Webmail and contact
    Shaw support community.

    Community.shaw.ca/welcome

    See if this helps.

    Thanks.
     
    Pavan1709, Oct 11, 2019
    #2
  3. Only getting 15Mbps while using Shaw 150


    Hi,
    I built my first computer in two months ago and switched to Shaw internet 150, I was getting around 150Mbps on the new computer at the start, but recently tested my internet with speedtest.net and shaw’s own internet test and I’m constantly getting 15Mbps.

    The computer is connected directly to the modem through Ethernet

    I believe it has to do with the computer not the provider side since,
    1. My phone connected to the same modem through wifi gets 130Mbps
    2. My older laptops which is also using windows 10 can get to 80Mbps(limited by the older hardware) when connected through Ethernet.
    (which also means its not bottlenecked by the Ethernet cable)
    -------------------------------------------------------------------------------------------------
    Motherboard: Z170A Gaming M5, latest bios
    have updated all the device drivers
    peer to peer download and almost all of the Windows 10 privacy settings are disabled
    -------------------------------------------------------------------------------------------------
    Tried:
    -Disabling global autotuninglevel as suggested by a post on ghacks
    -Disabling firewall
    -Resetting the modem
    -Uninstalled the most recent cumulative update(but didn’t going on to older updates because I’m not sure how Win10 will reverting the updates especially if not in order which they were installed)

    Unfortunately non of the above worked
    -------------------------------------------------------------------------------------------------
    the computer only have a bare amount of software, only the necessary divers, anti-virus(Norton Security), plus the likes of Microsoft Office, Adobe reader, dropbox etc. and a few steam games.
    All hardwares are new.

    I have seen people saying they have notice the same problem after a certain windows 10 update but was only resolved it by reinstall windows 10 and refuse any future updates (which I wouldn’t really want to resort to unless there is no other option since the updates are important for getting security patches)

    Plus, since my laptop which also have the latest Windows 10 on it can get better speed, it probably has so do with certain windows 10 settings or the computer’s hardware, or could it be something else? Any one know what might be the cause of this?
     
    ZeSandvich, Oct 11, 2019
    #3
  4. I received a new modem from Shaw but I cannot connect to the internet, the Shaw guy was...

    Windows 10 email not finding all my sub-folders in my Shaw WebMail

    I have done everything suggested and I have the same files listed under my Shaw email and no way to add files either. The option is not there. I think Windows 10 Mail doesn't totally sync with some email accounts.
     
    DebSwaitkewich, Oct 11, 2019
    #4
Thema:

I received a new modem from Shaw but I cannot connect to the internet, the Shaw guy was...

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