Windows 10: I recently opted out of the family group, and I have restrictions placed on the websites...

I have tried blocking the family safety app from the task manager and it worked but the restrictions are now only limited to Microsoft Edge.

:)

 

Family restrictions on adult account

Hello Erik,

There are several reasons for this issue to happen. if you’re sure that your account should not be included in a family restriction, we suggest that you check the below articles:

• Turn off family settings in Windows 10
• How do I turn off family features?

These articles contain steps that you can perform to help you resolve your issue.

Keep us updated with the results.

 

Microsoft content restrictions web

Hi,



Thank you for replying.



I apologize for the delayed response.



As you have already allowed websites however, you still receive the permission prompt, we would suggest you to remove the child account from the Family and add it again. Refer the steps mentioned below:

1. Go to
   family.microsoft.com.
   
2. Sign in with your Microsoft account.
   
3. Under your child’s name click on
   More options.
   
4. Now click on Remove from family and then click on Remove.
   

Once you confirm to remove the child account, it should be removed from the family group. After removing the child refer the steps from the article

Add members to your family group to add the child account again.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

I need assistance moving a child to a new family group.

Hi

Welcome to Microsoft community.

To resolve this issue and move your son's account to the new family group, follow these steps:

1. Remove Your Son from the Old Family Group: Since your wife cannot manage the old family group after leaving it, you need to ensure she has left the old family group properly and is no longer associated with it. It might be necessary to rejoin the old family group temporarily to remove your son's account. Here’s how you can do that:
   
   • Have your wife rejoin the old family group (if she can).
     
   • Once she’s back in the old family group, she can remove your son from that group.
     
   • After removing your son, she can leave the old family group again.
     
2. Invite Your Son to the New Family Group: After successfully removing your son from the old family group, you can now invite him to join your new family group. Here’s how:
   
   • Go to the Microsoft Family Safety website: Microsoft Family Safety.
     
   • Sign in with your Microsoft account.
     
   • Select “Add a family member” and enter your son's email address.
     
   • Your son will receive an invitation email. He needs to accept this invitation to join your family group.
     
3. Check and Confirm:
   
   • Ensure that your son accepts the invitation.
     
   • Once he accepts, check the family group settings to confirm that he is now a member of your new family group.
     

If your wife cannot rejoin the old family group or if there are any issues with the above steps, you might need to contact Microsoft Support for further assistance. They can help manage family group memberships and resolve any lingering issues with account associations.

Let me know if you need further assistance.

Best regards

Derrick Qian | Microsoft Community Support Specialist